AWS Machine Learning

MARCH 25, 2024

It uses machine learning–powered automatic speech recognition (ASR), automatic language identification, and post-processing technologies. In this blog post, you will learn how to power your applications with Amazon Transcribe capabilities in a way that meets your security requirements.

Best practices 82

Best practices APIs Transportation Personalization 82

AWS Machine Learning

MAY 23, 2023

Data Center (self-managed) – Here, you host Confluence on your infrastructure, which could be on premises or the cloud. We’re excited to announce that you can now use the new Amazon Kendra connector V2 for Confluence to search information stored in your Confluence account both on the cloud and your data center.

APIs 83

APIs Accountability Enterprise Personalization 83

aircall

MAY 1, 2022

Your company’s contact center solution makes a first and lasting impression of your company, giving the customer an experience that will tell them about the kind of journey they can expect if they choose to do business with you. What Is a Contact Center as a Service or CCaaS? What Is a Contact Center as a Service or CCaaS?

Contact Center 62

Contact Center voip Interactive Voice Response contact center solutions 62

aircall

SEPTEMBER 6, 2021

How many calls does your customer service team receive in a day? With a high number of calls coming in, it’s natural to feel a bit overwhelmed. In addition, as your business grows, your customer service needs to evolve alongside adopting new technologies. A thousand?

Interactive Voice Response 93

Interactive Voice Response Wait times outsourcing Call Center 93

ProProfs Blog

OCTOBER 25, 2021

In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. Today’s competitive business market is overflowing with top brands fighting neck to neck to stay on top. So what can you do to retain your customers?

Feedback 148

Feedback Surveys Enterprise Analytics 148

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Nowadays, companies have a choice of whether to purchase software with on-premises deployment or a web-based software solution that stores data on the cloud. Popular Customer Engagement Software Tools and Who They’re Good For?

CRM 41

CRM Enterprise SaaS Marketing 41