Cisco - Contact Center

MARCH 15, 2024

This blog post will discover how you can automate DNS policy management with Tags. To streamline DNS policy management for roaming computers, categorize them using tags. By assigning a standard tag… Read more on Cisco Blogs

APIs 85

APIs Management 85

Nicereply

MARCH 9, 2021

Cisco Meraki run automations on every email that comes through their inbox. With reminder tags, they can ensure that emails are responded to in under 15 minutes. “The tag will flag the message as urgent if no one has replied within that time,” Michael Randall, Sales Support Team Lead says. Tagging incoming tickets.

Customer Support 105

Customer Support Feedback Service level Engineering 105

ProProfs Blog

JANUARY 24, 2020

For example, the Cisco Champions Program in which advocates talked about Cisco and the brand offerings across their social media channels. All these advocates were given a communication network by Cisco to interact with peers and IT Experts. . So, their reviews are not just empty promotional blogs. Share the experiences!

Customer advocacy 155

Customer advocacy Marketing Feedback B2B 155

NICE inContact

SEPTEMBER 27, 2019

With an outdated, on-premises Cisco call center system, Empire Today was facing a $1 million price tag to upgrade to modern functionality. The post Empire Today Moves to CXone, an Easy Decision appeared first on NICE inContact Blog. The move to NICE inContact and the CXone cloud platform came soon thereafter. “It

Abandon rate 54

Abandon rate Contact Center Wait times Interactive Voice Response 54

Cisco - Contact Center

AUGUST 1, 2023

Yes, work is fun, keeps u… Read more on Cisco Blogs This post was authored by Ruffina Perlintina , a recent technical consulting engineering intern on the Enterprise Networking TAC Team. Who doesn’t enjoy an extended weekend?

Engineering 52

Engineering Consulting Consulting Enterprise 52

AWS Machine Learning

NOVEMBER 22, 2023

Use the “Generative AI” tag as you are browsing the session catalog to find them. In this post, we give you a sense of how the track is organized and highlight a few sessions we think you’ll like. And although our track focuses on generative AI, many other tracks have related sessions. You must bring your laptop to participate.

Engineering 113

Engineering Best practices APIs Government 113

aircall

NOVEMBER 3, 2021

A real-time media monitoring platform, Mention tracks over a billion sources on the Web, ranging from social media and blogs to articles in the news and review sites. . The software works behind the scenes, transparently linking Teams, Slack, and Cisco Webex messages in your platform of choice. is mainly a client acquisition tool.

CRM 62

CRM SaaS Sales Feedback 62