AWS Machine Learning

MARCH 13, 2024

Now, you can use Gemma 2B and Gemma 7B pretrained and instruction-tuned models within SageMaker JumpStart. JumpStart is the machine learning (ML) hub of SageMaker that provides access to foundation models in addition to built-in algorithms and end-to-end solution templates to help you quickly get started with ML.

Benchmark 104

Benchmark Scripts APIs Feedback 104

Comm100

NOVEMBER 27, 2017

Whether it’s due to not wanting to admit fault, fear of losing fans or investors, or simply not knowing how, corporations and public figures often fall short of what people want and expect out of a public apology. As psychologist and author of Why Won’t You Apologize Dr. Harriet Lerner says: “Humans are hard-wired for defensiveness.

Advertising 116

Advertising Transportation Airlines Personalization 116

Lumoa

FEBRUARY 9, 2023

Our A to Z Guide to Customer Experience Definitions and Terms covers everything you need to know, from clear definitions of key terms to a comprehensive overview of the topic. At the same time, it is also what most companies are missing. How do you take action on customer experience? Listen to your customers.

Customer Experience 178

Customer Experience B2C Journey mapping B2B 178

Comm100

AUGUST 23, 2018

In other words, why invest in chasing after customer expectations when you could be shaping those expectations yourself? This blog post is not about the top customer service trends to watch out for in 2018. What we have compiled here is a list of today’s industry-leading customer service examples.

Customer Service 40

Customer Service Chatbots Customer centricity Customer Care 40

AWS Machine Learning

APRIL 18, 2023

These models are shaking up the field with their incredible abilities to generate text, analyze sentiment, translate languages, and much more. All the steps in this demo are available in the accompanying notebook Fine-tuning text generation GPT-J 6B model on a domain specific dataset. The improvement from fine-tuning is evident.

Finance 66

Finance Scripts APIs Sales 66

AWS Machine Learning

APRIL 18, 2023

These models are shaking up the field with their incredible abilities to generate text, analyze sentiment, translate languages, and much more. All the steps in this demo are available in the accompanying notebook Fine-tuning text generation GPT-J 6B model on a domain specific dataset. The improvement from fine-tuning is evident.

Finance 52

Finance Scripts APIs Sales 52

JivoChat

FEBRUARY 24, 2021

You need customers. So, how do you start generating more sales, or even your first sale? We’ve broken out the top 20 tactics , but you can read the individual responses at the end of the post. To ramp things up, you can use video testimonials to tell other shoppers what a fantastic experience you provide.

Sales 59

Sales Advertising Marketing Personalization 59

REVE Chat Blog

JANUARY 15, 2020

When we talk about being customer-centric, it means that everything you plan and design should have the goal of fulfilling your customers’ needs and expectations. And for knowing if your customers are happy with your business you have to know how to measure customer satisfaction. What is customer satisfaction? .

Metrics 75

Metrics Surveys Feedback Customer centricity 75

SmartKarrot

NOVEMBER 2, 2020

The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. What may not have affected a business earlier now poses a major problem. What do Experts have to say? Ideally you allocate money in your budget to stay relevant and grow.

Customer retention 21

Customer retention Consulting Consulting Marketing 21

Lumoa

MARCH 20, 2018

We have explained each term and provided lots of extra sources, if you want to dive deep into the topic. At the same time it is also what most companies are missing. As short-term actions, you should be able to follow-up each individual responder, especially taking care of critical comments. So let’s start!

Customer Experience 114

Customer Experience B2C Journey mapping B2B 114

Lumoa

MARCH 20, 2018

We have explained each term and definition and provided lots of extra sources, if you want to dive deep into the topic. At the same time it is also what most companies are missing. As short-term actions, you should be able to follow-up each individual responder, especially taking care of critical comments. So let’s start!

Customer Experience 64

Customer Experience Journey mapping B2C B2B 64

Beyond Philosophy

FEBRUARY 1, 2021

I know what Hyundai were onto. Research shows Gen Z and millennials (Generation Y) are more inclined to hold brands accountable to their corporate social responsibility goals. You can see that from the Accenture study and further evidence comes from 5W Public Relations’ 2020 Consumer Culture Report. years vs 3.4

Marketing 369

Marketing Consulting Consulting Construction 369