Guest Blog: Digitizing the Customer Experience Without Losing the Customer
ShepHyken
MARCH 22, 2019
Customers are really looking for “any channel” access to their favorite brands; one day they hit the brick and mortar, and the next day they access the app from their phone. billion* people will carry a smart phone that allows them to order anything, anytime, from just about anywhere. By the end of 2019, 2.7
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