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New Talkdesk for Slack Integration

Talkdesk

Note: Starting May 18, this integration will be in open beta. You can find the listing on the Slack App Directory. Today, we’re proud to add another powerful integration to the list of 25+ business apps we already integrate with. Introducing: Talkdesk for Slack. See Talkdesk for Slack on the App Directory.

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5 things we love about Talkdesk

Talkdesk

In this guest blog post, Gans Subramanian, founder and managing director at B-Trnsfrmd , shares five reasons that make Talkdesk his CCaaS solution of choice. Based on our experience working with customers on digital customer experience (CX) initiatives, here are five of the best features of Talkdesk CX Cloud™: 1. AppConnect.

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Talkdesk for Slack: New Message Buttons

Talkdesk

Last month, we officially unveiled our latest call center integration, Talkdesk for Slack, at Opentalk 2016. We’re happy to announce today that we have added a new feature to Talkdesk for Slack. Presenting Talkdesk for Slack Message Buttons. Why add Message Buttons to Talkdesk for Slack?

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LIVE: Opentalk Product Announcements

Talkdesk

May 17th will go down as one of the most important days in Talkdesk history. But today is not just about Talkdesk the business. Today is also about Talkdesk the product. We announced a suite of updates, new features, expanded integrations and other advancements to our award-winning cloud-based call center software today.

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Auto Dialer: Everything You Need to Know

JustCall

In this blog, we will deep-dive to understand the auto dialer functionality. If your brand deals with repetitive phone conversations and wants to boost the volume of calls as well as the agent productivity, that too without hiring new agents, an auto dialer is an ideal tool for your business. A wise decision! Let’s jump right in.

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Talkdesk by Role: Contact Center Admins

Talkdesk

With that in mind, Talkdesk has given admins the utmost ability to make changes to their contact center with the least red tape. Speed and ease of setup were crucial to early versions of Talkdesk and now that the product is more mature, it still takes just minutes to get started making and receiving your first calls.

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Talkdesk by Role: Contact Center Admins

Talkdesk

With that in mind, Talkdesk has given admins the utmost ability to make changes to their contact center with the least red tape. Speed and ease of setup were crucial to early versions of Talkdesk and now that the product is more mature, it still takes just minutes to get started making and receiving your first calls.