Remove maintain-strong-b2b-relationships-no-face-face-interaction
article thumbnail

The Most Effective Communication Channels for Personalized Customer Service

aircall

With the right communication channels, you’ll not only reach broader audiences and target high-value customers, but you’ll also build strong and lasting relationships with them. Prompt conversations to encourage engagement and build customer relationships. Face-to-face. What Are Communication Channels? Phone Call.

article thumbnail

Types of Customer Service: 8 Ways You Can Improve Your Customer Experience

JivoChat

Proactive customer service is the type of support a company provides preemptively to help people solve challenges they might face in the future. FAQs, videos, and blog posts are good examples of this type of customer service. With AI and machine learning, chatbots continue to learn with every customer interaction. Source: Adobe.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Remote Sales Tips| 19 Hacks for Remote Sales Success

JustCall

In this blog, we will share some hacks and tips sales teams can follow, as they work from home. There is a strong concern about the distractions at home, and the level of productivity. For sales reps who are used to meet prospects face-to-face, this is a whole new scenario. Start with your remote sales teams, first.

Sales 98
article thumbnail

Customer Relations: 7 Ways to Improve It (With Examples)

JivoChat

In the most simple dictionary terms , the concept of customer relations refers to the relationships your business has with customers. This means that customer relations involve the way your business treats customers, how it interacts with customers, how it communicates with customers, how it retains customers, and much more.

article thumbnail

Remote Sales Tips| 18 Hacks for Remote Sales Success

JustCall

In this blog, we will share some hacks and tips sales teams can follow, as they work from home. There is a strong concern about the distractions at home, and the level of productivity. For sales reps who are used to meet prospects face-to-face, this is a whole new scenario. Start with your remote sales teams, first.

Sales 52
article thumbnail

Remote Sales Tips| 18 Hacks for Remote Sales Success

JustCall

In this blog, we will share some hacks and tips sales teams can follow, as they work from home. There is a strong concern about the distractions at home, and the level of productivity. For sales reps who are used to meet prospects face-to-face, this is a whole new scenario. Start with your remote sales teams, first.

Sales 52
article thumbnail

Who Is a Client Partner? What Is a Client Partner’s Role?

SmartKarrot

Client partner is a relatively new position that has opened in the B2B SaaS (Software As A Service) world. In this blog, we focus on the definition of a client partner, their job role, and their job description. They are responsible for the relationship with a client, so they must be able to communicate effectively and solve problems.