Guest Blog: Three Surprising Ways You Can Improve the Customer Experience with Cloud IVR
ShepHyken
NOVEMBER 15, 2019
This week we feature an article by Nogol Tardugno who tells us how to get our contact center interactive voice response (IVR) to deliver the best customer experience. But what about ways a cloud IVR could achieve the cliché and “delight” your customers — or, dare we say, even surprise them? Get Straight to the Point.
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