ProProfs Blog

JUNE 25, 2021

Hence, if you are a small or medium-sized business, you might want to explore alternatives to Qualtrics at an affordable price. This blog makes your job easier by giving you a detailed analysis of tools similar to Qualtrics. Why do You Need Qualtrics Alternatives? Specifications to Look For in Qualtrics Alternatives.

Surveys 78

Surveys Enterprise Analytics Personalization 78

JustCall

APRIL 27, 2020

At the same time, we were considering alternatives on how to maintain our conversations with prospects and clients as telephonic communications were put on hold. While the insurance company was using HubSpot, recording call details was turning out to consume a lot of time. Following this, they would feed these details into HubSpot.

Interactive Voice Response 86

Interactive Voice Response CRM Average Handle Time Sales 86

JustCall

APRIL 3, 2024

This blog unlocks the secrets of using IVR automation with JustCall to handle high call volume with ease and free up your agents for what matters most! Integration with CRM systems or spreadsheets like HubSpot, Salesforce, and Zoho allows seamless data management. Drowning in calls during peak season?

Sales 52

Sales Interactive Voice Response Abandon rate Wait times 52

aircall

NOVEMBER 23, 2022

These costs are no longer viable, especially when there are alternatives that offer both reduced costs and enhanced productivity for your teams. It can be difficult to justify the ongoing maintenance costs for physical phone systems when there are great alternatives on the market. Aircall is 100% hardware-free. The most popular?

Consulting 62

Consulting Consulting CRM Wait times 62

JustCall

APRIL 27, 2020

At the same time, we were considering alternatives on how to maintain our conversations with prospects and clients as telephonic communications were put on hold. While the insurance company was using HubSpot, recording call details was turning out to consume a lot of time. Following this, they would feed these details into HubSpot.

Interactive Voice Response 52

Interactive Voice Response CRM Average Handle Time Sales 52

aircall

JANUARY 6, 2018

In-demand integrations include Salesforce, Hubspot, Pipedrive, Zendesk, and many more. The post Grasshopper UK Customers: See Aircall’s Seamless Alternative appeared first on Customer Experience & Cloud Call Center | Aircall Blog. See for yourself on our integrations page. Try Aircall Today.

Multichannel 48

Multichannel APIs Analytics Call Center 48

LiveChat

MARCH 28, 2017

Let’s be honest, there are tons of users who subscribe to your page because they like one of the blog posts, or because you simply offered a deal – but required them to join your newsletter first. Surprisingly, our content team wasn’t subscribed to the Grammarly Blog, the main thing of our interests. Hubspot Email Unsubscribe Video.

Customer centricity 52

Customer centricity Marketing Personalization Sales 52

Totango

OCTOBER 20, 2022

These hard skills may include knowledge of your customer success platform, CRM tools such as Salesforce or HubSpot, social media, or other apps. Alternatively, consider posting your job openings on informal job boards like CS groups on social media or CS community channels on Slack. We Work Remotely.

Management 90

Management Upselling Coaching Best practices 90

Fonolo

JULY 5, 2023

Sometimes, public perception of a whole industry can change — we’ve seen this recently with dairy, cereals, and meat-free alternatives. We often think of word of mouth in the literal sense but these days it’s far more: customer reviews, social media, and micro-blogs are all word of mouth too.

Surveys 104

Surveys Brand ambassadors Sales Upselling 104

Nicereply

NOVEMBER 12, 2019

Alternately: if you aren’t doing some of those things (like you don’t track bug reports or feature requests), doing so would for sure offer a better experience to your customers. You create a visualization of all of the points in your customers’ lifecycle, from their first view of your blog all the way through to their point of churn.

Journey mapping 75

Journey mapping Customer Experience Multichannel Contact Center 75

OctopusTech

APRIL 29, 2022

You can check out this freemium version tool provided by Hubspot that helps in marketing, sales, and customer service. If your customers struggle using your products, they could also abandon your product completely or seek other alternative options. . This can be a guide, a PDF, or prototype software.

Gamification 62

Gamification outsourcing Customer retention Customer advocacy 62

ChurnZero

NOVEMBER 9, 2018

The following is a guest blog post by Kayleigh Alexandra content writer for Micro Startups. . On the other hand, you might find the tickets unavailable, but be offered a strong alternative and be supported so well by the booking company that you end up entirely satisfied. Of course an event booking system should be able to book events.

Customer Service 45

Customer Service SaaS Customer retention Morale 45

Beyond Philosophy

MAY 11, 2023

This first one is from HubSpot. HubSpot defines customer engagement as: “…the process of interacting with customers through a variety of channels in order to strengthen your relationship. Alternatively, it’s something an organization does to facilitate that emotional involvement we later measure.

Marketing 393

Marketing Customer centricity Feedback Customer Experience 393

aircall

AUGUST 9, 2022

VoIP system installation and maintenance costs much less than wired alternatives. Aircall connects to more than 100 business tools , including CRM integrations with Salesforce, HubSpot, Zendesk Sell, and more. . The post Virtual Phone System: How to Choose the Best Provider for Your Business appeared first on Aircall Blog.

voip 62

voip Interactive Voice Response CRM Analytics 62

JivoChat

DECEMBER 8, 2021

You are going to find newsletter templates divided into categories such as ecommerce, blog and media, SaaS (Software as a Service) , schools, charity, and holidays. . Other alternatives are selecting one according to your sector of activity or the newsletter theme, for example, a welcome one. Mobile-friendly templates. Zoho Campaigns.

Real estate 52

Real estate Accountability Automotive Education 52

Help Scout

AUGUST 11, 2021

One of the best ways to stay current with trends and customer needs is by following customer service blogs. Below are nine customer service blogs we love, with breakdowns of what content you can expect to find on them and details on why they’re so amazing. Aggregated “toolkits” of paired blog posts, webinars, and ebooks.

Customer Service 82

Customer Service Coaching Education Best practices 82

ProProfs Blog

NOVEMBER 26, 2021

With an increasing number and identical interfaces of Google forms alternatives , it has become a challenge to choose the best one for your business. That being said, there are various alternatives to Google forms available across the market that enable you to effectively achieve business goals. Why look for Google Forms Alternatives?

Surveys 78

Surveys Enterprise Analytics APIs 78

SmartKarrot

MARCH 2, 2022

Take Hubspot for instance. From educational content to DIY courses, Hubspot has carved its niche with content marketing. HubSpot offers exclusive content in form of ebooks, webinars, etc, in exchange for contact information. What platforms should the content be shared on? Best practices for content marketing. contact-form-7]. #2

SaaS 12

SaaS Marketing Upselling Engineering 12

Nicereply

SEPTEMBER 25, 2023

In this blog post, we’ll help you master NPS email by covering the following: Practical tips and strategies to craft a successful NPS email. Design for Mobile: Make NPS Emails Responsive Research from HubSpot shows a growing trend of more email opens occurring on mobile phones compared to desktops and other devices.

Surveys 52

Surveys Feedback Best practices Personalization 52

LiveChat

NOVEMBER 22, 2017

But blogging is often the most recommended form of content usually because of its low barrier of entry. In fact, 53 percent of marketers say blogging is their top inbound marketing priority. If you do not have the resources to write blog posts 4+ times a month, you can invest in compounding blog posts for greater ROI.

Marketing 44

Marketing Engineering Advertising Sales 44

aircall

SEPTEMBER 12, 2022

Ready to ditch your desk phone for a modern alternative? What makes Aircall better than most other alternatives? HubSpot : The HubSpot phone integration with Aircall allows you to connect all your call information to HubSpot. 9 of the best Aircall alternatives. A cloud-based phone system can help. .

voip 62

voip APIs Interactive Voice Response Analytics 62

JustCall

APRIL 24, 2023

If your business has specific needs that CallHippo can’t cater to, you can continue reading this blog to know more about some of the best CallHippo competitors for 2023. CallHippo Alternatives When it comes to choosing the best VoIP phone service provider, CallHippo is often a worthy contender on the list.

voip 52

voip CRM Enterprise Call Center 52

aircall

OCTOBER 3, 2022

CloudTalk has some limitations, like minimal app integrations and spotty call quality, so we wanted to give you more context about what CloudTalk can do and also share 7 CloudTalk alternatives that can help. . It’s a good fit for small businesses and offers popular integrations like HubSpot and Zendesk. . What Is CloudTalk? .

Technical Support 62

Technical Support Analytics call center solutions Call Center 62

JivoChat

APRIL 28, 2021

Live chat software offers people a more comfortable alternative. FAQs, videos, and blog posts are good examples of this type of customer service. Source: HubSpot. When it comes to private matters (such as healthcare), some people may be uncomfortable chatting on the phone with reps. Customer self-service. Source: Adobe.

Customer Service 59

Customer Service Customer Experience Chatbots Self service 59

JustCall

SEPTEMBER 7, 2021

HubSpot and JustCall are two very powerful tools for business communications. A HubSpot integration with JustCall enables multiple workflows including SMS automation. . With the JustCall-HubSpot integration, you can build customized workflows. HubSpot Workflows. Alternatively, you can opt to create workflows from scratch.

CRM 52

CRM Accountability Sales 52

ProProfs Blog

JUNE 25, 2021

And if these limitations are holding you back from getting a step closer to your goals, then there are many SoGoSurvey alternatives out there to overcome all these limitations, that too at a cost-effective price. In this blog, let’s understand the best SoGoSurvey alternatives along with their pros and cons in detail.

Surveys 78

Surveys Feedback Analytics Personalization 78

JustCall

APRIL 3, 2023

But while Mojo Dialer is a great option, some popular alternatives are equally reliable and pack additional features to make them best suited for most organizations. The best part about Kixie is its integration features, which easily connect with Hubspot, Pipedrive, Zoho, and other leading CRMs. The post Dialer Dilemma?

Interactive Voice Response 52

Interactive Voice Response CRM B2B B2C 52

JustCall

DECEMBER 23, 2022

Looking for a reliable and cost-effective 8×8 alternative? In this blog, we will look at some of the most relevant alternatives to 8×8. We will understand the pros, cons, top features, and pricing of each alternative so that you can make an informed decision. Why JustCall As An Alternative to 8X8.

voip 52

voip APIs CRM Enterprise 52

ProProfs Blog

FEBRUARY 14, 2020

According to HubSpot , “Conversational Marketing is the ability to have one-on-one, personal conversations across multiple channels. Connor Cirillo, HubSpot’s Conversational Marketing Manager, opines : “Your conversational marketing audience is much more insightful than your other channels.

Marketing 155

Marketing Chatbots Advertising Sales 155

REVE Chat Blog

SEPTEMBER 26, 2019

Hubspot research says 90% of customers rate “immediate response” as very important when they have a query. They started an alternative way of booking tickets on their website by building Julie chatbot to provide information to customers and book tickets. They look for consistent support across all channels.

Customer Service 40

Customer Service Chatbots Customer Support Customer retention 40

Comm100

AUGUST 11, 2016

Provide alternative solutions. Take Action: Enroll in a sales course like HubSpot’s Free Sales Training to learn tactics that can serve you outside of a traditional sales environment. To take politeness to the next level, take some time to read our blog post on building positive customer service phrases.

Customer Service 43

Customer Service Scripts Sales Benchmark 43

JustCall

AUGUST 10, 2022

Top 8 Avoxi Alternatives & Competitors in 2022. Looking for a robust Avoxi alternative ? In this comprehensive blog, we will look at other Avoxi alternatives that demonstrate features that are similar to Avoxi but are a shade better in some way or another. However, there are other alternatives worth considering.

Interactive Voice Response 52

Interactive Voice Response voip CRM call center software 52

JustCall

JANUARY 31, 2023

In all your time of research, perhaps, Dialpad may have cropped up as a worthy alternative. In this blog, we will look at the top-8 alternatives of Dialpad–from understanding the pros and cons of each tool to the top features, we’ll cover everything. Let’s get to it right away. Pricing plans start at one user.

voip 52

voip Enterprise Interactive Voice Response CRM 52

JustCall

APRIL 12, 2023

If you’ve been using Gong and are looking for a Gong alternative, this blog is for you. This comprehensive guide has compiled the top 8 sales Gong alternatives you can consider. Here are a few factors to consider: Ease of use When selecting a Gong alternative, prioritize software that is easy to set up, use, and maintain.

Sales 52

Sales Coaching CRM Analytics 52

Nicereply

APRIL 17, 2023

Boost your customer engagement with the best Chatra alternatives. If you’re looking for more Chatra chatbot alternatives , keep your eye on the rich integrations list, availability through different channels and automation features. Let’s look at the most popular Chatra chatbot alternatives. Zendesk Chat 2. LiveAgent 3.

Chatbots 52

Chatbots Multi-channel support Analytics Customer Support 52

ChurnZero

NOVEMBER 2, 2018

Open to Alternatives – Much like Detractors, Passives are open to alternatives. Blog Author: Abby Hammer , VP Products & Customer Success, ChurnZero. Speaker: Michael Redbord, Vice President and General Manager, Service Hub, HubSpot. ChurnZero Resource. NPS Cheat Sheet. Customer Success Around the Web.

Journey mapping 95

Journey mapping Metrics Surveys Feedback 95

ProProfs Blog

DECEMBER 17, 2021

Due to available alternatives in the market, customers are impatient and tend to switch to other options. In the competitive mobile app market, if your app has issues that hamper the user’s functionality, your app users will surely think about switching to a better alternative. . Let’s learn more about its importance.

Feedback 78

Feedback Surveys APIs Customer centricity 78