how-to-keep-employees-engaged Blog Related Topics 
ShepHyken
SEPTEMBER 28, 2018
This week we feature an article by Linda Ginac who shares effective HR tech solutions that help companies focus on employee engagement. – Shep Hyken. One of the most effective business strategies for maintaining an edge on competition is focusing on employees and their level of engagement. Career Pathing Resources.
ShepHyken
FEBRUARY 22, 2019
I was not anticipating the delivery of a large box with a label that said, “ To Stacy, From Stacy.” Upon opening it, I read a note from the owner of Stacy’s Pita Chips explaining how she sent a variety of FREE bags to hundreds of Stacys throughout the United States who spell their name the same way she does.
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ShepHyken
FEBRUARY 1, 2019
Shep Hyken believes customer centricity must start on the inside, with your employees. Don’t throw all that away by implementing a piece of software that makes the employee’s job more difficult, takes longer (without any benefits) or adds no value to individual tasks. Guess what? – Imagine the desired customer experience. .
ShepHyken
JUNE 28, 2019
Yet bank employees did not disappear with the advent of the ATM. In general, technology is augmenting —not replacing — the employee. The World Bank finds in its 2019 examination of the workforce that while technology is indeed changing how people work, it’s also creating new opportunities. Technology replacing humans.
ShepHyken
FEBRUARY 23, 2018
She also reminds us that the customer experience begins with the employee experience. – Shep Hyken. So how can these principles be applied across the board as the rule instead of the exception? It starts at the level of the employee experience. So how do we do that? It made me want to scream. Where was the humanity?
ShepHyken
NOVEMBER 9, 2018
This week we feature an article by Andy Steuer who shares valuable information about how to use virtual web assistants to optimize productivity in areas of customer service, customer support, CRM management and more. – Shep Hyken. This is where the benefits of a virtual web assistant truly shine. Support Tickets and CRM Management.
ShepHyken
SEPTEMBER 27, 2019
This week we feature an article by Jessica Wise who shares a story to illustrate how you can develop a lifelong relationship with your customers by creating a customer experience they will never forget. This is the story of how one brand shocked and awed my entire family. Engaged employees to the rescue. Enter problem.
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