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Crafting an Unforgettable Brand Experience: Key Strategies for E-commerce Entrepreneurs

JivoChat

A recent study revealed that 94% of consumers think of brand experience as a key factor influencing their purchase decision. With countless options at their fingertips, consumers seek more than just products—they crave an unforgettable brand experience. If the brand experience resonates with them, it will keep them coming for more!

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What is Branding and Why is It Important? A Detailed Explanation

Nicereply

These kinds of highly iconic logos are the perfect demonstration of what makes branding so powerful. These kinds of highly iconic logos are the perfect demonstration of what makes branding so powerful. We’ll be exploring the topic of branding at length below, going into deep detail on what it is and why it matters to your business.

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How to Make Your Chatbot More Conversational

Creative Virtual

When customers use your chatbot to self-serve, what kind of experience do you deliver? Does your chatbot need questions asked a particular way to return the correct response? Do your customers have to guess the correct keywords to enter or know specific terminology to locate the right information?

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12 Actionable Strategies to Improve Customer Satisfaction in 2020

REVE Chat Blog

In the competitive marketplace, new businesses are springing up and the power is solely in the hands of customers to choose the brand, which is why understanding customer satisfaction is critical to ensure your long-term success. How improving customer satisfaction is significant for your business?

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8 Customer Engagement Strategies and Ideas to Implement in 2019

REVE Chat Blog

Customer engagement is a strategic objective that needs to align with your organizational vision. Customer engagement strategy allows organizations to build strong relationships with their customers by understanding the customer life cycle and how customers interact within their brand across the entire journey.

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Solving Common Conversational AI Project Issues

Creative Virtual

At the time, the conversational AI industry had been saturated with both false promises about the capabilities of the technology and a plethora of new start-ups with misleading claims about having AI-powered customer service bots. Fast forward to 2022, and much has changed in the world of conversational AI.

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The Aircall story, by founders

aircall

As we hit the $100 million ARR milestone, co-founders Olivier Pailhes and Jonathan Anguelov share a reflection on the past eight years and what’s to come. And since day one, we’ve had a Slack bot that publishes our current MRR every morning. We’ve decided to open our books, YES, you read right: We are making Aircall revenue public! .

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