kommunicate

JANUARY 9, 2019

The post Here’s What’s New from December 2018 | Kommunicate Product Updates appeared first on Kommunicate Blog. Here’s to the new year and making customer support smarter and better. ?? For previous versions of Release Notes, head here.

Customer Support 40

Customer Support 40

AWS Machine Learning

SEPTEMBER 19, 2023

The following are a few popular use cases: Smart reporting and market intelligence – AI can analyze various sources of financial information to generate market intelligence reports, aiding analysts, investors, and companies to stay updated on trends. Detecting fraudulent collusion across data types requires multi-modal analysis. WWW: $85.91

Marketing 99

Marketing APIs Engineering Analytics 99

JustCall

JANUARY 22, 2020

We are grateful to our customers who helped us shape the product with regular feedback. About 2019 – We brought many new feature updates and integrations around sales, support, and marketing. Click here to read more about the JustCall feature updates and integrations that went live in 2019 and what’s next.

SaaS 40

SaaS Engineering Sales Feedback 40

Monet Software

DECEMBER 21, 2018

It’s safe to say that 2018 was an eventful year at Monet Software. The solution was designed to empower contact centers and help desks to improve customer experience and agent productivity, identify performance gaps, reduce costs, and deliver outstanding and efficient customer service. What will the New Year bring? Stay tuned!

Schedule adherence 48

Schedule adherence contact center solutions Contact Center CRM 48

Hodusoft

OCTOBER 26, 2023

Many government organizations use them to send important and urgent updates. Several reputable businesses use them to send messages to inform their customers about their products, offers, and deals. So, without further ado let’s dive right into this in-depth blog and know every relevant thing about STIR/SHAKEN in detail.

Telecommunications 52

Telecommunications Government Education voip 52

Customer Service Life

FEBRUARY 4, 2019

The text of this article originally appeared on the ICMI blog on December 5, 2018. Here are a few ideas to take that stagnant knowledge base off the back shelf and place it in the spotlight: Make sure knowledge is updated and relevant. 2018 has been a fascinating year for popular customer engagement solutions.

Contact Center 67

Contact Center Chatbots Analytics CRM 67

Netomi

JANUARY 5, 2022

He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast. After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98