inmoment

JUNE 1, 2020

Since the pandemic transcended into Australia/New Zealand in early 2020, InMoment’s APAC Sales Director Simon Benns has seen an interesting shift toward an empathy economy. Many organisations are asking, is CX a non-essential business function that gets cut when budgets are trimmed?

Customer Experience 69

Customer Experience Analytics Surveys Feedback 69

Avaya

SEPTEMBER 1, 2016

Does it make sense to be a category killer or category creator? Avaya’s APAC Market Share by Solution Category. Avaya is #1 in Contact Center/ACD in APAC with 28.8% Avaya is #1 in Unified Messaging in APAC with 50.7% Avaya is #2 in Interactive Voice Response in APAC with 13.5% What I Know for Sure.

Interactive Voice Response 44

Interactive Voice Response Enterprise Contact Center Marketing 44

Netomi

FEBRUARY 28, 2022

EMEA, and APAC. . We look forward to working closely with the Colombian crypto ecosystem and to supporting crypto products that empower Colombians to take control of their financial lives,” Cynthia wrote in an article on the company’s blog. A leader in the programmatic industry, Amanda joined the Pixalate team in September of 2021. ??

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64