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The Benefits of Aircall’s CRM Phone Integrations

aircall

With a CRM phone integration , your sales and support agents can view many details about customers before they even utter a greeting. You may also hear this referred to as CRM CTI (CTI refers to computer telephony integration ). A cloud phone system uses an internet connection to make and receive voice calls.

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JustCall Updates for August 2020: Here's What's New!

JustCall

In this blog, we will quickly run you through all the changes and new additions that have been introduced to JustCall this month. . First on our list of updates is the launch of 3 more CRM integrations this month. First on our list of updates is the launch of 3 more CRM integrations this month. 3 New CRM Integrations!

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How to Handle High Call Volume: 10 Strategies for Success in Sales and Contact Centres

JustCall

High call volume refers to a scenario in which the number of incoming calls in a call center is exceptionally larger than it is accustomed to handling within a relatively short period. What you deem high call volume varies depending on the size of your business and the industry in which it operates.

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Building a Tech Stack That Revolutionizes Your Sales Approach

aircall

Take the pain out of a long list of outbound calls by automatically queuing numbers from your CRM system instead of copying and pasting from multiple applications (a risky and error-prone undertaking). . Another feature that saves precious time by allowing your virtual phone system to call numbers directly within emails or web pages.

Sales 62
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What is CCaaS (Contact Center as a Service): Definition, and Benefits

JustCall

When you receive multiple calls simultaneously, you can route them to the right agent. After completing the call, you can roll out post call surveys to all your customers. Further, you can integrate your phone software with CRM and helpdesk to make your job easier. Want to learn more about call center features?

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11 Best Call Center Software Features to Watch Out for

JustCall

So, handling phone support, as well as outbound calling campaigns, demand reliable tools. A call center software comes in handy, here. Bundled with valuable features, call center software is an indispensable component of big and small enterprises alike. What is Call Center Software? CRM Integrations.

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Future-Proof Your Contact Center: A Comprehensive Guide to Preparing and Implementing AI Technologies

Expivia

Preparing Your Contact Center for the Future: A Strategic Technology Roadmap Introduction In the rapidly evolving contact center industry, staying ahead means not just selecting the right technologies but also preparing your organization for their integration and use.