Infinity

MARCH 23, 2022

Marketers too are feeling the squeeze, with a recent survey finding that marketing budgets have dropped by almost 5% in the last year. Understanding your ROAS can help you understand what’s working, optimise your marketing campaigns, and make your budget work harder than ever. What is ROAS?

Advertising 52

Advertising Sales Marketing CRM 52

SmartKarrot

OCTOBER 25, 2023

In the dynamic world of business, the role of a Strategic Account Manager (SAM) goes beyond onboarding and tracking usage. As a result, having a robust playbook at your disposal is pivotal for achieving long-term success. Deep Dive Into Their Business You need to have an in-depth knowledge of your client’s business ecosystem.

Accountability 10

Accountability Construction Upselling Education 10

Comm100

AUGUST 23, 2018

The success of these industry leaders is thanks to their shared knowledge of (and ability to act on) a simple truth: the best defense is a good offense. The success of these industry leaders is thanks to their shared knowledge of (and ability to act on) a simple truth: the best defense is a good offense.

Customer Service 40

Customer Service Chatbots Customer centricity Customer Care 40

Netomi

JANUARY 5, 2022

He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast. Customer service leaders come in all shapes and sizes. This is especially true in the customer service industry. Can I Work a Customer Service Job from Home?

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Callminer

SEPTEMBER 5, 2017

Find out how you can solve the most common QA challenges facing your call center by reading what our experts had to say below. Art has been developing and marketing tools that blend human intelligence and automation to improve call center phone interactions. Meet Our Panel of Call Center Leaders and QA Pros: Art Coombs. Lindsey Havens.

Call Center 140

Call Center call center software outsourcing Coaching 140

Blueship Call Center

MARCH 31, 2023

You frequently need to think about scaling up your operations as your firm expands to more effectively satisfy your business needs. Increase your personnel right now to increase productivity and earnings while giving your customers the ideal customer service experience. What Is Outsourcing of Contact Centers?

outsourcing 45

outsourcing Call Center Calibration Contact Center 45

aircall

JANUARY 6, 2021

Unlike a physical product, you can’t see them or hold them in your hand. Tax and accounting services. Also, a lot of people find the nuances of financial services difficult to understand. Businesses in the financial services realm have to take a proactive approach to sales and support to remain competitive and viable.

Sales 62

Sales Banking Call Center Upselling 62