Guest Blog: How One Experience Started My CX Passion
ShepHyken
FEBRUARY 22, 2019
My obsession for Customer Experience (CX) started when I received a package in the mail on a random afternoon. Since my Stacy’s Chips incident, I have been fascinated by CX and continue to pay very close attention to how companies deliver unforgettable experiences to win over customer’s hearts – and wallets.
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