a-little-business-continuity-with-a-lot-of-heart-goes-a-long-way Blog Related Topics 
CX Accelerator
APRIL 1, 2022
Hearing of his disappointment for the second day in a row, I fumbled around in my managerial bag of tricks for the right words to say along with the appropriate level of compensation for the continued issues. I depend on your service to run my business so I need it to work. I can remember it well. I don’t want your money.
aircall
JANUARY 24, 2022
Without customers who make purchases, refer friends, and keep coming back for more, it’s very hard to grow a business. Businesses typically rise to the top when they offer the types of products and services that people want. As a business owner, lots of people in your world are important—vendors, employees, partners, associates.
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Callminer
MAY 11, 2020
To learn more about how customer service and customer experience managers can best handle disgruntled employees, we reached out to a panel of management professionals and asked them to answer this question: “What’s the best way for customer service / experience managers to handle a disgruntled employee?”. Siawash Popal. Reuben Yontan.
Russel Lolacher
JUNE 19, 2022
She’s the author of the Workplace Wisdom blog and she’s a frequent contributing author to Harvard Business Review and Forbes as well as a speaker, including for TEDx where her talk on “Why There’s So Much Conflict at Work and What You Can Do to Fix it” is close to 400,000 views. Workplace Wisdom Blog. Russel Lolacher.
Callminer
AUGUST 1, 2017
To gain some insights into the strategies and tactics call centers can use to boost efficiency and arm you with effective strategies you can put to use, we reached out to a panel of call center experts , managers and leaders and asked them to answer this question: “What is the most effective way for a contact center to increase efficiency?”.
Vistio
FEBRUARY 1, 2022
With over 16 years of building and leading customer service and experience teams, she is also the co-founder of a customer service blog, CustomerServiceLife.com. I stayed in the industry for gosh, it feels like a really long time now, almost 16, 17 years. Oftentimes we get bounced around a little bit. Yeah, absolutely.
ProProfs Blog
DECEMBER 23, 2019
You need to do a lot more than that. For decades, companies of all sizes across the globe have been working on their customer centric business strategy. For decades, companies of all sizes across the globe have been working on their customer centric business strategy. Ways to Build A Customer Centric Organization.
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