Guest Blog: How Much Does A Negative Review Hurt A Business?
ShepHyken
OCTOBER 28, 2016
This week on our Friends on Friday guest blog post my colleague, Michael Becker, talks about how negative reviews and poor customer service can impact your business. Of course, most reasonable people understand that no company or product is without flaws. 59% of potential customers when 3 negative reviews are found, and.
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