3-of-the-biggest-contact-center-challenges-and-how-voice-authentication-solves-them Blog Related Topics 
Callminer
MARCH 6, 2020
Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. Give me an example of a time you couldn’t solve a customer’s problem. Pratibha Vuppuluri. Alexander M.
Callminer
MARCH 6, 2020
Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. Give me an example of a time you couldn’t solve a customer’s problem. Pratibha Vuppuluri. Alexander M.
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Netomi
JANUARY 5, 2022
We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Customer service leaders come in all shapes and sizes. Adrian Swinscoe.
Hodusoft
JULY 13, 2023
The IP PBX software that enables them to scale up their operations as per their needs is an excellent investment for them. It’s even more so at a time when scalability is a major issue for many service providers and many of them face huge challenges to provide the right bandwidth to their customers.
Netomi
FEBRUARY 28, 2022
Alexandra da Silva Rodrigues – Strategical Advisor for Global Contact Centers, Radisson Hotel Group. Alexandra has more than 20 years of professional experience in Customer Care, Contact Centers and Customer Experience. Women of Influence: 25 Innovative Customer Experience Leaders. Connect with Alexandra.
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