Callminer

JUNE 13, 2022

Delivering exceptional customer experience is critical. This blog shares 25 expert quotes, with a wealth of valuable insights from the CX professionals who are driving value for their organizations.

Customer Experience 182

Customer Experience 182

Nicereply

NOVEMBER 23, 2023

Quotes can be powerful reminders. Customer satisfaction is at the heart of successful Customer Experience (CX). In today’s market, consumers have more options and expect more from brands. But staying focused on customer satisfaction can be tough with so many daily tasks and goals.

SaaS 59

SaaS Feedback Brand ambassadors B2B 59

CX Accelerator

JUNE 27, 2019

Originally posted on the Rustici Software Blog Last month, I presented to the Nashville Network of Customer Experience Professionals Association (CXPA) and shared how we’ve built a remarkable place to work at Rustici Software and how that leads to providing exceptional service to our customers.

Accountability 243

Accountability Customer Support Surveys Personalization 243

GetFeedback

JANUARY 15, 2020

Customer experience (CX) is an ever-evolving industry with unexpected twists and turns. But it’s also this unexpected component that makes it exciting for people who turn CX into a career. This year we’ve recognized 12 of these brave souls as our founding CX Ambassadors. . We collect and analyze customer feedback.

Customer advocacy 60

Customer advocacy Self service Coaching Feedback 60

Netomi

JANUARY 5, 2022

Customer service leaders come in all shapes and sizes. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Vistio

JANUARY 13, 2022

Today we have with us Nate Brown, the Senior Director of CX at Arise and Co-Founder of CX Accelerator. Nate is a perpetual student of the world’s greatest experiences and the people who create them. ” The word I was looking for at that time was customer experience. Well, hello everybody. I love that answer.

Customer Experience 52

Customer Experience Contact Center Metrics CRM 52

Vistio

JANUARY 13, 2022

Today we have with us Nate Brown, the Senior Director of CX at Arise and Co-Founder of CX Accelerator. Nate is a perpetual student of the world’s greatest experiences and the people who create them. ” The word I was looking for at that time was customer experience. Well, hello everybody. I love that answer.

Customer Experience 52

Customer Experience Contact Center Metrics CRM 52