Remove 8 26 how-to-create-good-customer-service-goals
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Brand Move Roundup – June 11, 2020

C Space

Fifteen weeks ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen. The company said it recognizes it can do better.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Customer service leaders come in all shapes and sizes. This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Adrian Swinscoe.

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50+ Customer Retention Statistics You Should Know

ProProfs Blog

How many times have you bought something from a brand more than once? Companies focus on getting new customers, but retaining them is a whole different story – and more difficult to achieve! Companies focus on getting new customers, but retaining them is a whole different story – and more difficult to achieve!