Quality Contact Solutions
JULY 31, 2020
Commercial Banking Appointments – The QCS team knows how to set well-qualified appointments. From pinpointing the small and medium business owners that match your bank’s service offerings to crafting a message that compels action, we know how to set appointments that will drive more business to your bank.
Callminer
AUGUST 1, 2017
Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Interactive agent scripts from Zingtree solve this problem. Agents can also send feedback directly to script authors to further improve processes.
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AWS Machine Learning
NOVEMBER 21, 2022
Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. We deploy the En_core_web_md model from the spaCy library.
C Space
FEBRUARY 12, 2020
We simply tap into services to really meet our needs, whether those needs are we want some entertainment, we want to do some work, or we want to get from point A to point B. They’re not really after a movie; they want entertainment. And at Fender they asked: ‘What happens when we flip the script? So says Bernie Banks.
Quality Contact Solutions
JULY 31, 2020
Commercial Banking Appointments – The QCS team knows how to set well-qualified appointments. From pinpointing the small and medium business owners that match your bank’s service offerings to crafting a message that compels action, we know how to set appointments that will drive more business to your bank.
pindrop
MAY 13, 2020
Opportunistic fraudsters are utilizing evolving scripts and increasingly sophisticated technologies and tactics to exploit contact center teams amid heightened distraction. He entertains himself (and his mom as much as possible) with his LeapPad lessons and his dad’s old iPad. She keeps her youngest, Tommy, nearby.
ClientSuccess
JUNE 19, 2019
It will surely get your brain and bank account working overtime. As drab and lifeless as this concept has known to become, it can be an extremely entertaining and interactive feature on your platform if used correctly, like shown in the example above. ’ How will this help? Offering 24/7 support.
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