APIs Big data SaaS Technology 
aircall
APRIL 16, 2021
SaaS software, also known as cloud-based software, has now gone mainstream, making it easy for teams to leverage all the software programs they need to work collaboratively, wherever they are. Let’s look specifically at how SaaS software can help sync your sales and support teams so they work together in perfect harmony.
TechSee
JULY 20, 2022
While companies are increasingly embracing AI to improve the quality and efficiency of virtual interactions with customers and agents, this new approach provides them with access to technology to automate and scale while also increasing the quality of service. cial intelligence and big data. ces in New York, London, and Madrid.
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AWS Machine Learning
JANUARY 26, 2024
As your organization advances its use of emerging technologies such as generative AI and LLMs, overall organizational resiliency should be considered as a cornerstone of a layered defensive strategy to protect assets and lines of business from unintended consequences.
Natalie Petouhof
MAY 27, 2016
The Customer Service Playbook for Integration of Traditional, Digital, Social and Mobile Customer Service Strategies and Technologies-Upcoming. Natalie’s completed and published research and soon to be published content! The As-a-Service Economy: CX and IOT Mean You Have to Deliver Great Experiences- Upcoming.
aircall
MARCH 19, 2021
With all the available customer data companies have at their disposal to enhance the performance of customer service, sales, and marketing efforts, a remarkable 73% of companies still do not use it effectively. And out of those who do practise data collection, only 12% analyze it. Best Practices of Customer Data Management.
AWS Machine Learning
FEBRUARY 1, 2024
In the batch case, there are a couple challenges compared to typical data pipelines. The data sources may be PDF documents on a file system, data from a software as a service (SaaS) system like a CRM tool, or data from an existing wiki or knowledge base. Vector database features built into other services.
SmartKarrot
FEBRUARY 3, 2022
Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. In an attempt to know more about the SaaS environment in Brazil, we have researched the best SaaS companies in Brazil and came up with a list of 20 SaaS companies in Brazil. Founded in: 2012.
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