Identify objections in customer conversations using Amazon Comprehend to enhance customer experience without ML expertise
AWS Machine Learning
APRIL 24, 2023
Since conversational AI has improved in recent years, many businesses have adopted cutting-edge technologies like AI-powered chatbots and AI-powered agent support to improve customer service while increasing productivity and lowering costs. API Gateway bypasses the request to Lambda. Lambda checks the format and stores it in DynamoDB.
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