Cincom

MAY 8, 2024

By making communication a priority, companies see growth across all metrics. CCM platforms aggregate templates, branding guidelines, customer data, and analytical capabilities into a single solution for consistent communication execution at scale. Continuously analyze performance metrics on automation to refine over time.

Best practices 52

Best practices Metrics Education CRM 52

AWS Machine Learning

SEPTEMBER 12, 2023

The Github merge event triggers our Jenkins CI pipeline, which in turn starts a SageMaker Pipelines job with test data. This merge event now triggers a SageMaker Pipelines job using production data for training purposes. The function then relays the classification back to CRM through the API Gateway public endpoint.

Management 90

Management APIs CRM Metrics 90

AWS Machine Learning

JULY 31, 2023

It also enables you to evaluate the models using advanced metrics as if you were a data scientist. In this post, we show how a business analyst can evaluate and understand a classification churn model created with SageMaker Canvas using the Advanced metrics tab. The F1 score provides a balanced evaluation of the model’s performance.

Metrics 77

Metrics Engineering Accountability Telecommunications 77

AWS Machine Learning

JANUARY 5, 2024

Whenever drift is detected, an event is launched to notify the respective teams to take action or initiate model retraining. Event-driven architecture – The pipelines for model training, model deployment, and model monitoring are well integrated by use Amazon EventBridge , a serverless event bus.

Management 103

Management APIs Engineering Government 103

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 88

APIs Metrics Consulting Consulting 88

Spearline

JULY 21, 2022

Consequently, no other testing solution can provide the range and depth of testing metrics and analytics. And testingRTC offers multiple ways to export these metrics, from direct collection from webhooks, to downloading results in CSV format using the REST API. Happy days!

Scripts 98

Scripts APIs Metrics Analytics 98

AWS Machine Learning

MAY 5, 2023

By uploading a small set of training images, Amazon Rekognition automatically loads and inspects the training data, selects the right ML algorithms, trains a model, and provides model performance metrics. For more details on the different metrics such as precision, recall, and F1, refer to Metrics for evaluation your model.

Engineering 100

Engineering APIs Scripts Enterprise 100

JustCall

JANUARY 23, 2024

There’s also a solution for medium and large businesses, which is the WhatsApp Business scalable API. Why Use WhatsApp for Business The WhatsApp Business API is an ideal platform to improve customer experience and reduce pressure on live agents. Use this to upload the latest news about your business, upcoming sales or events, etc.

APIs 52

APIs Multichannel Chatbots Accountability 52

Pointillist

JULY 25, 2018

By Swati Sahai Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics 1.

Analytics 43

Analytics Metrics Government Journey mapping 43

AWS Machine Learning

SEPTEMBER 9, 2022

This is Part 2 of a series on using data analytics and ML for Amp and creating a personalized show recommendation list platform. The platform has shown a 3% boost to customer engagement metrics tracked (liking a show, following a creator, enabling upcoming show notifications) since its launch in May 2022. Solution overview.

Personalization 70

Personalization APIs Engineering Metrics 70

CallSource Insights

OCTOBER 3, 2018

If you’re a smart marketer, you’re already using Google Analytics to aid in your marketing decisions. But sometimes Google Analytics reports can get overwhelming. What makes a report in Google Analytics Important? Google Analytics reports are overkill for any business that does not have their important questions written down.

Analytics 70

Analytics Benchmark APIs Metrics 70

AWS Machine Learning

OCTOBER 4, 2022

You can effectively use Snowflake Marketplace to monetize your predictive analytics from datasets produced in Amazon Forecast. In short, the service delivers all the science, data handling, and resource management into a simple API call. Essential AWS services that enable this solution. Create future predictions.

APIs 72

APIs Analytics Transportation Metrics 72

Cincom

MAY 8, 2024

Consider capabilities like: Consolidated content elements and templates Workflows distributing relevant content across channels/touchpoints Analytics optimizing communication performance This CCM approach nourishes customer relationships by providing the right information at the right times with compassion. The results speak for themselves.

Analytics 52

Analytics Enterprise Best practices Personalization 52

AWS Machine Learning

JUNE 6, 2023

Solution overview To demonstrate the new functionality, we work with two datasets: leads and web marketing metrics. These datasets can be used to build a model that predicts if a lead will convert into a sale given marketing activities and metrics captured for that lead. The following screenshot shows an example of this data.

APIs 76

APIs Metrics Telecommunications Marketing 76

Spearline

JULY 7, 2022

At Spearline, we’re committed to transforming the future of webRTC testing, monitoring, and analytics. O ur suite of webRTC testing, monitoring, and analytics solutions provide a raft of real-time and aggregate global and localized testing metrics. Or, call our API for this information in JSON format.

Metrics 95

Metrics APIs Analytics Contact Center 95

AWS Machine Learning

SEPTEMBER 23, 2022

Amazon CloudWatch – A monitoring and observability service that collects monitoring and operational data in the form of logs, metrics, and events. Amazon QuickSight – A serverless, machine learning (ML)-powered business intelligence service that provides insights, interactive dashboards, and rich analytics. Lambda function code.

APIs 82

APIs Metrics Management Analytics 82

AWS Machine Learning

FEBRUARY 15, 2024

Industrial companies increasingly look at data analytics and data-driven decision-making to increase resource efficiency across their entire portfolio, from operations to performing predictive maintenance or planning. The predicted value indicates the expected value for our target metric based on the training data.

Metrics 86

Metrics Analytics APIs Big data 86

Totango

APRIL 7, 2021

The Totango API provides a full customer 360 view and helps improve your team’s efficiency so you can take your customer success to the next level. . There are apps for email, taking notes, tracking calendar events, posting to social media and so much more. That’s where workflow automation tools can help.

APIs 118

APIs Enterprise Analytics Technology 118

AWS Machine Learning

OCTOBER 11, 2022

It provides APIs powered by ML to extract key phrases, entities, sentiment analysis, and more. This creates an event trigger that invokes the etl_lambda function. The function extracts the custom classifier model ARN from the S3 event payload and the response of list-document-classifiers call.

APIs 70

APIs Enterprise Engineering Accountability 70

AWS Machine Learning

NOVEMBER 17, 2022

Their production segment is therefore an integral building block for delivering on their mission—with a clearly stated ambition to become world-leading on metrics such as safety, environmental footprint, quality, and production costs. Yara has built APIs using Amazon API Gateway to expose the sensor data to applications such as ELC.

APIs 90

APIs Accountability Metrics Engineering 90

AWS Machine Learning

NOVEMBER 22, 2022

We also demonstrate how to understand the different sentiments associated with specific entities in the text (such as company, product, person, or brand) directly from the API. Companies streaming online movies (OTT platforms), live concerts, or sports events. Use cases for real-time sentiment analysis. Financial institutions.

APIs 66

APIs CRM Feedback B2C 66

AWS Machine Learning

MARCH 19, 2024

Generative language models have proven remarkably skillful at solving logical and analytical natural language processing (NLP) tasks. The service is in preview as of this writing and only available through the API. Refer to Run batch inference to access batch inference APIs via custom SDKs. split("/")[-1]}.out' decode("utf-8").strip().split("n")

APIs 96

APIs Benchmark SaaS Engineering 96

AWS Machine Learning

FEBRUARY 5, 2024

HSR.health is a geospatial health risk analytics firm whose vision is that global health challenges are solvable through human ingenuity and the focused and accurate application of data analytics. Predictive modeling using historical geospatial data allows organizations to identify and prepare for potential future events.

Healthcare 78

Healthcare Engineering Analytics APIs 78

AWS Machine Learning

OCTOBER 5, 2022

Predicting face-off probability in real-time broadcasts can be broken down into two specific sub-problems: Modeling the face-off event as an ML problem, understanding the requirements and limitations, preparing the data, engineering the data signals, exploring algorithms, and ensuring reliability of results.

Calibration 88

Calibration Engineering Automotive Analytics 88

AWS Machine Learning

MAY 3, 2023

Furthermore, SageMaker Processing provides an API interface for running, monitoring, and evaluating the workload. The managed cluster, instances, and containers report metrics to Amazon CloudWatch , including usage of GPU, CPU, memory, GPU memory, disk metrics, and event logging.

Engineering 67

Engineering Metrics APIs Big data 67

CallSource Insights

NOVEMBER 15, 2018

How to setup some of the most common Google Analytics filters and how you can use them to customize your own view filters and organize your traffic for marketing success. Setting up Google Analytics is simple: you add the script to the right place on your website and you are good to go. Error checking for analytics. The Account.

Analytics 70

Analytics Accountability Marketing APIs 70

AWS Machine Learning

DECEMBER 18, 2023

With efficient querying, aggregation, and analytics, businesses can extract valuable insights from time-stamped data. If you need an automated workflow or direct ML model integration into apps, Canvas forecasting functions are accessible through APIs. Through Atlas Data Federation, data is extracted into Amazon S3 bucket.

Finance 99

Finance APIs Analytics Scripts 99

AWS Machine Learning

JUNE 24, 2022

In a previous post , we talked about analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services and the Veeva Vault Platform’s APIs. Anomaly detection – You can share Veeva PromoMats documents to Amazon Lookout for Metrics for anomaly detection.

APIs 70

APIs Healthcare SaaS Engineering 70

AWS Machine Learning

SEPTEMBER 23, 2022

One of the key challenges faced by the BCAI-MLSL partnership was to provide robust and reasonable forecasts under the impact of COVID-19, an unprecedented global event causing great volatility on global corporate financial results. How to reduce the impact of disruptive events such as COVID-19 on forecasting problems. Challenges.

APIs 80

APIs Metrics Automotive Engineering 80

AWS Machine Learning

MARCH 13, 2023

With terabytes of data generated by the product, the security analytics team focuses on building machine learning (ML) solutions to surface critical attacks and spotlight emerging threats from noise. The performance of the models is evaluated based on the model-specific metrics (such as F1 score, MSE, or confusion matrix).

Engineering 79

Engineering APIs Metrics Management 79

Spearline

MARCH 2, 2022

It is a passive monitoring service that collects events information and metrics from WebRTC clients and analyzes, aggregates and visualizes it for you. We are doing that by letting you define the thresholds of various metric values and then bubbling up notifications when such thresholds are reached. Learn more about watchRTC.

APIs 52

APIs Metrics Analytics Contact Center 52

JustCall

APRIL 3, 2023

Key Features Workflow Management & 3rd Party Integrations Support Ticket & Knowledge Base Management Multi-Channel Communication & Event-Triggered Actions Real-Time Monitoring & Reporting Customer Service Analytics Performance Metrics & Social Media Integration Price The basic plan starts at $20 per month/user.

CRM 52

CRM APIs voip contact center solutions 52

AWS Machine Learning

MARCH 29, 2023

In this post, we discuss how the IEO developed UNDP’s artificial intelligence and machine learning (ML) platform—named Artificial Intelligence for Development Analytics (AIDA)— in collaboration with AWS, UNDP’s Information and Technology Management Team (UNDP ITM), and the United Nations International Computing Centre (UNICC).

APIs 67

APIs Construction Metrics Technology 67

AWS Machine Learning

SEPTEMBER 7, 2023

The following piece of code illustrates the scenario where two different SageMaker pipeline runs are triggered: import boto3 def lambda_handler(event, context): items = [1, 2] #sagemaker client sm_client = boto3.client("sagemaker") He has a passion to design, create, and promote human-centered data and analytics experiences.

Best practices 88

Best practices Scripts Construction APIs 88

Whitepages Pro

JUNE 2, 2017

The power of developers and transformation of customer engagement are the two drivers Twilio highlighted throughout the event. This powerful new feature integrates with Google’s Cloud Speech API, so developers can add transcription to their Twilio voice services without having to train complicated models. API management for Add-ons.

Interactive Voice Response 40

Interactive Voice Response APIs Average Handle Time Call flow 40

AWS Machine Learning

JUNE 24, 2022

Amazon EventBridge , a serverless event bus. As a consequence, we usually retrained models based on time schedules, because we lacked the right metrics to make informed retraining decisions. AWS Step Functions , a serverless low-code visual workflow service used to orchestrate and automate processes. The solution. Model deployment.

APIs 62

APIs Engineering Accountability Metrics 62

Hodusoft

MAY 10, 2024

Metrics to Measure the Performance of Your Virtual Call Center Read More Benefits Provided by Virtual Call Centers Over Traditional Call Centers Compared to traditional call and contact centers, the benefits of virtual call and contact centers are many. Consider APIs and third-party integrations available to extend functionality as needed.

virtual call center 52

virtual call center Call Center Contact Center call center software 52