JustCall

FEBRUARY 20, 2024

JustCall helps you do exactly that with sentiment analysis , advanced analytics, call insights, etc. JustCall is easier to integrate: JustCall boasts 100+ integrations for CRMs , webhooks, or APIs, offering seamless compatibility with various business tools. There are also many other important differences between the two (i.e.,

Sales 52

Sales APIs Scripts Analytics 52

JustCall

JANUARY 29, 2024

is probably one of our most frequently asked questions on demo calls — and it’s a fair one to ask, given how similar JustCall and Kixie can appear at the outset, and how big an investment a sales dialer can be. How do you stack up to Kixie?” The good folks at Kixie have built what we think is a seriously competitive offering.

Sales 52

Sales APIs Analytics Abandon rate 52

AWS Machine Learning

SEPTEMBER 1, 2023

We use Streamlit for the sample demo application UI. Solution overview To get responses streamed back from SageMaker, you can use our new InvokeEndpointWithResponseStream API. To take advantage of the new streaming API, you need to make sure the model container returns the streamed response as chunked encoded data.

APIs 83

APIs Chatbots Engineering Best practices 83

Balto

NOVEMBER 2, 2023

AI-powered QA and conversation analytics solutions have made it possible for contact centers to automate data collection and analysis with real-time insightful reports and forecasts. What’s more, Balto assists your agents during calls and alerts them when they deviate from the script. This results in happier, more loyal customers.

contact center solutions 52

contact center solutions Enterprise Contact Center Agent burnout 52

AWS Machine Learning

JULY 14, 2022

The goal of SageMaker Experiments is to make it as simple as possible to create experiments, populate them with trials, add tracking and lineage information, and run analytics across trials and experiments. DVC is quick to install and doesn’t require special infrastructure, nor does it depend on APIs or external services.

Scripts 74

Scripts Engineering Metrics APIs 74

AWS Machine Learning

OCTOBER 11, 2022

It provides APIs powered by ML to extract key phrases, entities, sentiment analysis, and more. For this demo, you should have the following prerequisites: An AWS account. To install the active LTS version of Node.js, you can use the following install script for nvm and use nvm to install the Node.js Prerequisites. LTS version.

APIs 70

APIs Enterprise Engineering Accountability 70

JustCall

FEBRUARY 13, 2023

Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. month for up to 40k emails WhatsApp Business API – Starting at $0.0042 per WhatsApp Template message and $0.005 for session messages SMS, WhatsApp, Chat, and MMS – Starting at $0.05 5 Capterra– 4.4/5

Interactive Voice Response 52

Interactive Voice Response voip Enterprise APIs 52

NobelBiz

APRIL 23, 2024

Advanced analytics and machine learning algorithms are also being integrated into call center operations to predict debtor behavior and optimize contact strategies. Seamlessly integrate proprietary or third-party CRM applications with our extensive APIs and data dictionary libraries.

Customer centricity 94

Customer centricity Contact Center Technology Telemarketing 94

Hodusoft

MAY 10, 2024

Personalized Customer Experiences Virtual call center platforms often include features like advanced analytics, customer segmentation, and personalized scripting tools. Consider APIs and third-party integrations available to extend functionality as needed. Ask for a Free demo!

virtual call center 52

virtual call center Call Center Contact Center call center software 52

JustCall

APRIL 5, 2023

Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. Agent scripting – Agents can be provided with predetermined scripts to increase customer engagement. Call recording – Record and monitor agent calls to improve quality and performance.

voip 52

voip Interactive Voice Response APIs Contact Center 52

JustCall

DECEMBER 23, 2022

It allows you to get real-time conversational insights and shortens agents’ learning curves with AI-based scores and analytics. Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. Professional greetings: You can upload your script and select from up to five voice talents.

voip 52

voip APIs CRM Enterprise 52

JustCall

APRIL 18, 2023

Analytics & Reporting (Real-time and Historical) Real-time call analytics offers you a holistic performance review of your sales call center agents , from the number of outbound calls per line/day/department/agent to average on-call time and more. Recommended Read: What is Conversation Intelligence? Check out its pricing here.

call center software 52

call center software Call Center call center solutions Enterprise 52

JustCall

APRIL 12, 2023

Look for an alternative that offers APIs to integrate it with other tools you use. Look for a tool that provides the necessary features for your sales process, such as call recording, analytics, and integrations with other tools. Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics.

Sales 52

Sales Coaching CRM Contact center software 52

AWS Machine Learning

AUGUST 14, 2023

You can serialize pipelines to YAML files , expose them via a REST API , and scale them flexibly with your workloads, making it easy to move your application from a prototype stage to production. script to preprocess and index the provided demo data. script to fit your needs if you chose to use your own data.

Enterprise 67

Enterprise Scripts Best practices Analytics 67

Netomi

JANUARY 5, 2023

Authentic intelligence in 2023 is at the heart of an advanced CX solution, using inputs from systems and APIs, historical data, customer profiles, and cutting-edge conversational design. This means there is little room for the customer to go off-script. Conversations powered by authentic intelligence will feel more organic.

Chatbots 52

Chatbots Scripts Airlines Customer Support 52

JustCall

APRIL 12, 2023

Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

JustCall

MARCH 9, 2023

Conversation intelligence technology uses artificial intelligence to analyze and optimize conversations in sales calls, demos, and customer support interactions. Call Recording and Analytics Software Call recordings are analyzed for important moments that indicate whether reps are following or deviating from their call plan/script.

Coaching 52

Coaching Sales Chatbots Analytics 52

JustCall

MARCH 23, 2023

Further, JustCall has integrated data analytics tools to provide comprehensive analytics on demand, including call abandonment rate and customer satisfaction scores. For example, you can use call analytics to track the performance of your call scripts. When to Use GoTo Connect?

Interactive Voice Response 52

Interactive Voice Response call center solutions CRM Contact Center 52

JustCall

APRIL 5, 2023

Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. Appointment/call scheduler with Google calendar sync: You can get your own appointment scheduler to schedule call , appointment, or demo with customers or leads, and sync it with your Google Calendar.

voip 52

voip Enterprise Interactive Voice Response CRM 52

AWS Machine Learning

SEPTEMBER 9, 2022

It can serve the commonly seen model types, such the PyTorch TorchScript model, TensorFlow SavedModel bundle, Apache MXNet model, ONNX model, TensorRT model, and Python script model. You can try out this demo by running the following notebook. In this demo, it facilitates the MPI threads setup and socket connection.

Engineering 66

Engineering Metrics APIs Management 66

SmartKarrot

JANUARY 6, 2022

It identifies calls that need immediate attention by finding out things like customer objection, mention of a competitor, compliance gap or script deviation, etc. In-depth analytics – for giving an in-depth understanding of KPIs ( Key Performance Indicators ) and the representatives’ performance. Salient features. Salient features.

Coaching 10

Coaching SaaS Benchmark Feedback 10