Accountability Banking Calibration Government 
pindrop
AUGUST 16, 2021
Knowledge Based-Authentication (KBA) questions attempt to validate identity using information that, in theory, only the account owner could answer. A more efficient authentication process is one that is capable of calibrating the authentication requirements based on the desired action of the caller. In addition, recent shifts.
The Petrova Experience
APRIL 4, 2023
Our article called out, rather presciently, the need for governance, standards, and the human touch in the scope of AI for customer experience and other business imperatives. Ultimately, that means governance and standards for the technology must evolve in line with its development and implementation. And those dangers are still there.
UJET
JUNE 4, 2021
With the stakes this high and the current business environment this challenging, company leadership shouldn’t shy away from investing in a digital transformation framework that’s calibrated to deliver success. Vanquis Bank, as an example, decided one goal for their digital transformation was to increase payments on past-due accounts.
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