AWS Machine Learning

AUGUST 17, 2023

AWS Glue is a serverless data integration service that makes it easy to discover, prepare, and combine data for analytics, ML, and application development. Deploy the CloudFormation template Complete the following steps to deploy the CloudFormation template: Save the CloudFormation template sm-redshift-demo-vpc-cfn-v1.yaml

APIs 71

APIs Engineering Scripts Analytics 71

JivoChat

AUGUST 7, 2023

Use the analytics tools to track how each email performs, and check out key performance indicators (KPIs), like open, click-through, and bounce rates. Integrate the landing page with Google Analytics to see how people interact with the content. It’s also possible to create segmented lists based on behavior and interests.

APIs 75

APIs Sales Analytics CRM 75

JustCall

JANUARY 23, 2024

With aspects like multichannel support and varied products and services into account, businesses need a streamlined platform to reach customers and address their needs on time. WhatsApp Business has apps for small businesses and an API for large teams. Complete the registration process from your Meta developer account’s dashboard.

APIs 52

APIs Chatbots Multichannel Accountability 52

NobelBiz

MAY 25, 2023

Ask about their API integrations API integrations are important when a call center looks for a CDP vendor because they allow businesses to connect their existing systems and tools to the CDP. The documentation should also include examples and use cases that demonstrate how the API can be used in real-world scenarios.

call center software 98

call center software Call Center APIs Contact Center 98

AWS Machine Learning

SEPTEMBER 1, 2023

We use Streamlit for the sample demo application UI. Solution overview To get responses streamed back from SageMaker, you can use our new InvokeEndpointWithResponseStream API. To take advantage of the new streaming API, you need to make sure the model container returns the streamed response as chunked encoded data.

APIs 83

APIs Chatbots Engineering Best practices 83

AWS Machine Learning

DECEMBER 6, 2023

Another driver behind RAG’s popularity is its ease of implementation and the existence of mature vector search solutions, such as those offered by Amazon Kendra (see Amazon Kendra launches Retrieval API ) and Amazon OpenSearch Service (see k-Nearest Neighbor (k-NN) search in Amazon OpenSearch Service ), among others.

Analytics 95

Analytics APIs Engineering Construction 95

JustCall

JANUARY 23, 2024

New Advancements Everyday: TechCrunch reports that “WhatsApp Business users will be able to create “click-to-WhatsApp” ads without a Facebook account. Compliance and Security Does it adhere to WhatsApp’s Business API guidelines? Can it connect with third-party APIs for added functionality?

Management 52

Management APIs CRM Chatbots 52

JustCall

JANUARY 29, 2024

is probably one of our most frequently asked questions on demo calls — and it’s a fair one to ask, given how similar JustCall and Kixie can appear at the outset, and how big an investment a sales dialer can be. How do you stack up to Kixie?” The good folks at Kixie have built what we think is a seriously competitive offering.

Sales 52

Sales APIs Analytics Abandon rate 52

Cincom

MAY 8, 2024

CCM platforms aggregate templates, branding guidelines, customer data, and analytical capabilities into a single solution for consistent communication execution at scale. Analytics and Optimization: Built-in analytical tools for email open rate, click-through rate, and conversion rate track performance for continuous improvement of messaging.

Best practices 52

Best practices Metrics Education CRM 52

AWS Machine Learning

MARCH 19, 2024

Generative language models have proven remarkably skillful at solving logical and analytical natural language processing (NLP) tasks. With the batch inference API, you can use Amazon Bedrock to run inference with foundation models in batches and get responses more efficiently. medium notebook Instance hosted in SageMaker.

APIs 96

APIs Benchmark SaaS Engineering 96

NobelBiz

APRIL 23, 2024

Account Setup and Verification : Upon receiving a debt, the agency sets up an account for the debtor and verifies all the details. Advanced analytics and machine learning algorithms are also being integrated into call center operations to predict debtor behavior and optimize contact strategies.

Customer centricity 94

Customer centricity Contact Center Technology Telemarketing 94

AWS Machine Learning

NOVEMBER 8, 2023

We have developed a MONAI Deploy connector to AHI to integrate medical imaging AI applications with subsecond image retrieval latencies at scale powered by cloud-native APIs. AHI provides API access to ImageSet metadata and ImageFrames. These two options cover a majority of near-real-time medical imaging inference pipeline use cases.

Healthcare 89

Healthcare APIs Enterprise Engineering 89

JivoChat

JUNE 6, 2022

It offers an unending range of advantages as well as extensive reporting and analytics. . Furthermore, you can duplicate your site at any time in order to create a manual backup in your Wix account. Firstly, remember to register an account or Sign In on the LitExtension Website. It will take some time for your demo to complete.

APIs 75

APIs Accountability Sales Analytics 75

AWS Machine Learning

OCTOBER 11, 2022

It provides APIs powered by ML to extract key phrases, entities, sentiment analysis, and more. You also need an AWS account and the ability to create AWS resources. For this demo, you should have the following prerequisites: An AWS account. The code for this solution is available on Github. Prerequisites. Python 3.7

APIs 70

APIs Enterprise Engineering Accountability 70

Lumoa

MARCH 12, 2023

These tools typically include features such as customer data management, analytics and reporting, automation, and personalization. Another customer reaches out to your sales team to get a demo. If integrations aren’t available or you can’t connect to the right systems via API, a specific CX platform might not be ideal for you.

Customer Experience 83

Customer Experience Journey mapping Analytics Consulting 83

AWS Machine Learning

AUGUST 15, 2022

You can get started without any prior machine learning (ML) experience, using APIs to easily build sophisticated personalization capabilities in a few clicks. You can use the Amazon Personalize console or API to create a filter with your logic using the Amazon Personalize DSL (domain-specific language). It only takes a few minutes.

Personalization 68

Personalization APIs Entertainment Marketing 68

AWS Machine Learning

NOVEMBER 22, 2023

Interact with several demos that feature new applications, including a competition that involves using generative AI tech to pilot a drone around an obstacle course. Learn how to utilize your datasets using Amazon SageMaker and Amazon Bedrock as well as popular frameworks like PyTorch with AWS compute, storage, and analytics.

Engineering 103

Engineering Best practices APIs Government 103

JustCall

JANUARY 27, 2023

Real-time analytics – The platform delivers real-time communication and performance analytics. Google Voice Is Best-Suited For: Small and mid-sized companies that already have a Google Workspace account. It also provides open APIs, SDKs, and widgets so developers can build their integrations and applications.

Interactive Voice Response 52

Interactive Voice Response Call Logging APIs Enterprise 52

JivoChat

DECEMBER 2, 2021

Powerful checkout analytics and data. It gives you detailed analytics and reporting in the customer’s checkout process. Before performing a migration, you must register a LitExtension account or sign in (if you already have an account on their site). Google Tag Manager is a newly added feature only for Shopify Plus.

Abandon rate 52

Abandon rate APIs Sales Enterprise 52

Aspect

JULY 15, 2020

These scheduling functions include: Schedule Editor, Request Viewer, Personal Account Balances, Group Allowance Account Balances, Trades, Trade Bulleting Board, Intra-day Staffing Balances and Agent Productivity. If you’d like to learn more about WFO Version 20 or request a demo, we’d love to talk !

contact center workforce 118

contact center workforce Contact Center Real estate Average Handle Time 118

Hodusoft

AUGUST 30, 2022

Businesses of every size, type, and industry can benefit from using cloud services for a variety of reasons such as: Data backup Software development and testing Email Disaster recovery Virtual desktops Big data analytics Customer-facing web applications, and more. The most popular cloud-based services: UCaaS, CCaas, and CPaaS.

APIs 52

APIs Interactive Voice Response Contact Center voip 52

JustCall

DECEMBER 23, 2022

You need to take various parameters into account, such as ease of use, cost, support quality, your use case and product features and capabilities. It allows you to get real-time conversational insights and shortens agents’ learning curves with AI-based scores and analytics. Sales dialer- Deliver calls using an automated dialer.

voip 52

voip APIs CRM Enterprise 52

JivoChat

AUGUST 22, 2021

Demo and reviews. Don’t just watch sales demos and webinars – take the time to test your business scenarios. Reporting and Analytics: Use the integrated insights to measure and improve the entire customer experience. Actionable Analytics: Discover the most valuable knowledge and the most engaged users. Pricing | CTA.

Chatbots 52

Chatbots APIs CRM Analytics 52

aircall

DECEMBER 19, 2022

Analytics. A VoIP platform that offers you analytical insights into your calls can help you increase your communication power and efficiency. Pricing: Starting from $26 per account per month. Call analytics from both also ensure that you track metric efficiency. . Book a demo to see why for yourself. . Grasshopper.

voip 62

voip Analytics APIs Interactive Voice Response 62

aircall

APRIL 16, 2021

Big data analytics. Flexibility – SaaS uses an open API (application programming interface) technology. An open API (also called public API) makes it possible for software developers to integrate software applications so they work together seamlessly. 4) Investing too much time on product demos. Sales Teams.

SaaS 62

SaaS Sales Coaching APIs 62

ProProfs Blog

JUNE 26, 2020

Account Administrator. Account Administrator, also known as Admin, manages and configures the customer support software like live chat or help desk for its team members. Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. Agent/User.

Customer Service 179

Customer Service APIs Customer Support Feedback 179

JustCall

APRIL 5, 2023

Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. 8×8 provides solutions for VoIP calls, video conferencing, APIs for SMS and chat, and so on, and also integrates with third-party solutions like Microsoft Teams, Salesforce, Google Workspace, and Freshdesk.

voip 52

voip Interactive Voice Response APIs Contact Center 52

Cincom

MAY 3, 2024

An integrated automation solution can build customized onboarding kits full of engaging content like: Account summaries with pending orders, ship dates, etc. This reliability retains accounts that may otherwise defect to competitors seemingly more responsive to their needs.

Enterprise 40

Enterprise CRM APIs Customer retention 40

aircall

MAY 11, 2018

How do you use the analytics dashboard ? I use analytics to track our missed call percentages. For teams, it’s really great for keeping everyone accountable and reliable for their responsibilities. How do you use analytics in your workflow? I use analytics to double-check that everything is integrating properly.

Technical Support 88

Technical Support Analytics APIs Engineering 88

JustCall

FEBRUARY 13, 2023

Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. month for up to 40k emails WhatsApp Business API – Starting at $0.0042 per WhatsApp Template message and $0.005 for session messages SMS, WhatsApp, Chat, and MMS – Starting at $0.05 5 Capterra– 4.4/5

Interactive Voice Response 52

Interactive Voice Response voip Enterprise APIs 52

JustCall

APRIL 12, 2023

Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

Hodusoft

AUGUST 9, 2023

With the first option, you get the choice of logging into your analytics and getting real-time reports on various Key Result Areas (KRAs) and Key Performance Indicators (KPIs.) Business owners just need to log in to their dashboards and get all real-time analytics and generate reports with just a few clicks of a button.

Contact center software 52

Contact center software Contact Center Customer Service Agent burnout 52

aircall

FEBRUARY 26, 2018

Using Aircall’s open API, users can create customizable integrations. Real-time analytics dashboards, unique system configurations, and specific data points are all in your proverbial Lego box — create what you want. Until then, all we can do is post interesting, useful, and fun content to our blog and social media accounts.

call center software 59

call center software Call Center First call resolution Technical Support 59

ProProfs Blog

OCTOBER 25, 2021

Easy integration with third-party applications like Hubspot, Zapier, Google Analytics, and more. 3rd party integration with tools like google analytics, intercom, slack, salesforce, and so on. Use text analytics across multiple languages to understand what your customers think about your brand. Pricing: Basic free plan.

Feedback 148

Feedback Surveys Enterprise Analytics 148

SmartKarrot

JULY 8, 2020

Be it a product or a service, analytics helps you to visualize and understand customer behavior discretely. But when it comes to choosing the right platform for web analytics, you have a plethora of options to choose from. But when it comes to choosing the right platform for web analytics, you have a plethora of options to choose from.

Analytics 10

Analytics SaaS APIs Advertising 10

AWS Machine Learning

JULY 14, 2022

The goal of SageMaker Experiments is to make it as simple as possible to create experiments, populate them with trials, add tracking and lineage information, and run analytics across trials and experiments. DVC is quick to install and doesn’t require special infrastructure, nor does it depend on APIs or external services.

Scripts 74

Scripts Engineering Metrics APIs 74

JustCall

APRIL 20, 2023

Features You should select an application that has basic features such as: Call recording Call routing Analytics Integration with other business software, etc. Real-time dashboard – Monitor agents’ performance using real-time dashboards and performance analytics. 1 number is included in each plan.

voip 52

voip CRM call center software Interactive Voice Response 52