Hodusoft

NOVEMBER 29, 2022

Top 10 Contact Center Software for 2022-2023. Before the advent of contact center software, customer service representatives would handle all customer requests and complaints through telephone calls. Out of them, only a few are worthy and enable businesses to excel in their customer service and support endeavors.

Contact center software 40

Contact center software Contact Center Interactive Voice Response contact center solutions 40

JustCall

APRIL 12, 2023

If you’ve been using Gong and are looking for a Gong alternative, this blog is for you. Look for an alternative that offers APIs to integrate it with other tools you use. Customer support Finally, consider the quality of customer support offered by the Gong alternative.

Sales 52

Sales Coaching CRM Contact center software 52

JustCall

JANUARY 31, 2023

In this blog, we will look at the top-8 alternatives of Dialpad–from understanding the pros and cons of each tool to the top features, we’ll cover everything. I love the quick response with customer service and the wonderful customer support agents. Let’s get to it right away. .

voip 52

voip Enterprise Interactive Voice Response CRM 52

AWS Machine Learning

SEPTEMBER 14, 2023

Streamlined workflows – Automatic document sorting can help streamline many business processes like processing invoices, customer support, or regulatory compliance. We will introduce a custom classifier training pipeline that can be deployed in your AWS account with few clicks.

APIs 96

APIs Government Accountability Engineering 96

Lumoa

MARCH 12, 2023

A customer experience platform is a set of tools designed to help a business manage and improve—you guessed it—the customer experience they provide. Customer experience platforms bring a ton of benefits, but a few potential drawbacks or challenges to keep in mind include: Integration challenges. High costs.

Customer Experience 83

Customer Experience Journey mapping Analytics Consulting 83

OctopusTech

DECEMBER 7, 2022

In this guide to BigCommerce pricing 2023, we will take an in-depth look at each BigCommerce plan and discuss the additional costs involved in preparing your website in a full-fledged manner. 24/7 customer support. Create unlimited blogs. 24/7 technical support assistance. Unlimited API calls.

Enterprise 12

Enterprise Sales Analytics B2C 12

ViiBE Blog

JANUARY 20, 2022

ViiBE Blog 5 creative ways to digitally interact with customers, increase touchpoints, and track satisfaction levels Share this article Contents Share this article Contents Digital interaction with customers is now an essential tool as online business is going through its rebirth. Read now 2. Some of them are : 2.1.

APIs 52

APIs Chatbots Education CRM 52

JustCall

APRIL 20, 2023

However, owing to the following, its users have started looking for better alternatives: Technical glitches Bugs Constant installation and reinstallation This is why, in this blog, we will explore the top 8 CloudCall competitors for 2023, and talk about how to choose a VoIP provider in detail to help you make an informed decision for your business.

voip 52

voip CRM call center software Interactive Voice Response 52

JustCall

JANUARY 19, 2023

This in-depth blog will take you through the top 8 VoIP options and alternatives that will help you find your next business phone provider. To use WhatsApp for larger businesses, go on over to Business API where you can send messages with images, videos, and GIFs. Cut through the noise and connect with customers anytime, anywhere.

voip 52

voip CRM Interactive Voice Response Enterprise 52