The Cloud Contact Center Land Grab Is On
DMG Consulting
MAY 6, 2022
The Cloud Contact Center Land Grab Is On. May 2, 2022 By Donna Fluss. THE contact-center-as-a-service (CCaaS) vendors have hit their stride by giving enterprises what they want—the ability to meet the dynamic omnichannel needs of their customers on an inbound and outbound basis.
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