Education Services Group
JULY 15, 2020
We all know that 2020 has been quite the year. I think of the automotive industry or industrial verticals. In the long term, Customer Success becomes inextricably connected with SaaS. ESG : Is there anything else you’d like to add for CS leaders today, now halfway into 2020, for how to move forward? That’s irresponsible.
TechSee
JANUARY 25, 2023
[link] Scott VerBracken, VP Automotive Services Scott began his career with AAA ACG (The Auto Club Group) in 2001. Scott is the former Chairman of the AAA National Automotive Subcommittee and remains an active committee member. He also serves on the Salesforce Field Service Community Advisory Board.
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Uniphore
JANUARY 25, 2022
Post-2020 could easily be called the start of the Zoom Era. Automotive, healthcare, retail, banking, transportation, entertainment, education, human resources, legal services – and more. What a wild ride the 2020 and 2021 holiday seasons were. Video will be Preferred CX Platform. We’re all Zoomers now! Take bitcoin for banking.
Comm100
APRIL 27, 2020
Recommended for you: Customer Engagement 2020: Why the Digital Journey Changes Everything and How to Keep Up. Take a look at the following scenario: Gabriella is having a hard time understanding a particular feature in a SaaS company’s extensive product suite. He is asked to input his zip code to be connected to an agent.
SmartKarrot
JANUARY 13, 2022
Automotive artificial intelligence is fast getting rid of the need for human drivers by enabling self-driving cars that utilize sensors to acquire data about their environment. In 2020, global car manufacturers were already releasing self-driving taxis and LiDAR technologies to see and going forward. we will get to see a lot more.
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