AWS Machine Learning

JULY 14, 2022

Through model monitoring, model explainability, analytics, and bias detection, Fiddler provides your company with an easy-to-use single pane of glass to ensure your models are behaving as they should. or if you would prefer to set up a personalized demo and technical discussion email sales@fiddler.ai. Conclusion. About the Authors.

Enterprise 73

Enterprise Engineering Analytics Big data 73

Voxjar

JUNE 8, 2021

While Voxjar offers an end-to-end Speech Analytics QA solution and are confident that we can help you solve your call monitoring needs, we believe that you should explore the entire landscape before making a decision. They also provide an easy to launch free trial without the need to speak to their sales team first. Founded in 2012.

Call Center 51

Call Center Analytics Enterprise Sales 51

Fonolo

NOVEMBER 17, 2020

Matt Beaty , Executive Vice President of Sales & Marketing at Brightmetrics™. In 2017, more contact centers will recognize the impact of tracking analytics and use those benchmarks for future growth. Seven hundred twenty-two million smartphones were shipped in 2012, bringing the worldwide installed base to 1 billion.

Contact Center 176

Contact Center Gamification Call Center Average Handle Time 176

CSM Magazine

FEBRUARY 27, 2020

By automating customer contact management, data recording and analysis processes, AI can readily identify patterns of consumer behaviour that give contact centres and customer service operations a new competitive edge. Here are just two real-life success stories to prove it. Draw inspiration from real-life successes – EBI.AI

Automotive 59

Automotive Transportation Telecommunications Big data 59

AWS Machine Learning

MAY 10, 2023

Understanding business trends, customer behavior, sales revenue, increase in demand, and buyer propensity all start with data. Exploring, analyzing, interpreting, and finding trends in data is essential for businesses to achieve successful outcomes. Choose Create policy. Varun Mehta is a Solutions Architect at AWS.

Accountability 72

Accountability Enterprise Big data Management 72

Avaya

OCTOBER 25, 2017

In 2012, the company also debuted tablet-esque eATMs in branches across the U.S. For example, using HD video conferencing and screen sharing, customers can remotely complete the full, end-to-end sales application process with on-site specialists. The provider is also working to more strategically leverage big data analytics.

Banking 58

Banking Telecommunications Big data Self service 58

ClearAction

MARCH 21, 2017

Is customer engagement, artificial intelligence, digital marketing, predictive analytics, big data, or some other “shiny object” the key to driving business performance? 2 Forrester Research, 2012. 3 Ultimate Factors of Business Performance Lynn Hunsaker. Image licensed from Shutterstock.

Benchmark 88

Benchmark Customer centricity Marketing Big data 88