Eptica
JANUARY 15, 2020
Date: Wednesday, January 15, 2020 Author: Steve Nattress 4 ways to differentiate with superior email customer service. Published on: January 15, 2020. For example, 87% of brands surveyed by Eptica in 2011 offered email, this had fallen to just 64% in 2019. A key way of achieving this is through routing and template s.
AWS Machine Learning
APRIL 6, 2023
For example, in the 2019 WAPE value, we trained our model using sales data between 2011–2018 and predicted sales values for the next 12 months (2019 sale). Next, we calculated the WAPE value using the following formula: We repeated the same procedure to calculate the WAPE value for 2020 and 2021.
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SmartKarrot
APRIL 13, 2020
Growing at the same pace, a report from BetterCloud had anticipated that 73% of the organizations will have all SaaS apps by 2020. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. 69% of enterprise companies say that majority of the apps will be SaaS by 2020. And the result is visible!
Enghouse Interactive
JULY 2, 2018
Back in 2011, analyst Gartner projected that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human. And that may mean they need to implement screen recording, real-time speech analytics and performance metrics, for example, to run alongside call recording.
ViiBE Blog
JULY 8, 2021
The first time an influential cybersecurity company was hacked happened in March 2011, when a US-based multi-factor authentication company called RSA experienced two successful spear-phishing attacks. Not long after the Microsoft incident, FireEye , one of the largest US cybersecurity companies , was hacked in December 2020.
CCNG
OCTOBER 19, 2022
Oracle, 2011) Businesses have a 60 to 70% chance of selling to an existing customer while the probability of selling to a new prospect is only 5% to 20%. Oracle, 2011) Customers who had a very good experience are 3.5x Forbes Insights, 2020) Two-thirds of customers could not recall when a brand exceeded expectations.
AWS Machine Learning
DECEMBER 14, 2023
Established in 2011, Talent.com aggregates paid job listings from their clients and public job listings, and has created a unified, easily searchable platform. The pipeline is operated through Python and seamlessly integrates with feature extraction workflows, rendering it adaptable to a wide range of data analytics applications.
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