JivoChat

MARCH 9, 2023

1 - Open the Instagram app, and log into your account; 2 - Click on the “Plus” icon to start making your stories; 3 - On the bottom of the screen, you can select the filter you want to use by swiping to the left on the record button; 4 - Once you have chosen, just click on the record button to take a picture or make a video.

Accountability 75

Accountability 75

JivoChat

AUGUST 31, 2022

Reels, in-feed videos, stories, and lives have turned Instagram into a platform for videos and no longer only images with captions. Those specifications are valid for reels, in-feed videos, and stories. Video Feed. When it comes to videos in your feed the minimum length is 3 seconds and the maximum is 10 minutes.

Scripts 75

Scripts Analytics Metrics Surveys 75

Beyond Philosophy

MAY 30, 2016

1: Dress like my job depended on it. 5: Clean up your Social Media feed. Chances are you aren’t up for a multi-million-dollar contract nor are you vying to be the next face on the Wheaties box, but you are being judged by your social media feeds. Margaret Thatcher was just getting started in her reign as Prime Minister.

Consulting 283

Consulting Consulting Personalization Accountability 283

ShepHyken

MAY 29, 2020

As I’ve been writing and talking about customer-centricity, I continue to land on four inputs that feed into and inform a customer-centric culture. Customer understanding is achieved in three ways: (1) listen (feedback and data), (2) characterize (research-based personas), and (3) empathize (journey mapping process). Leadership.

Customer centricity 200

Customer centricity Journey mapping Feedback Customer Care 200

Customers That Stick

JANUARY 28, 2020

1 Be Transparent. A lack of communication on the topic only feeds the uncertainty — and that feeds the fear. Here are a few tips on how to prepare your customer service teams for the coming disruption likely to be caused by artificial intelligence. #1 You don’t have to have all the answers yet.

Customer Service 78

Customer Service Customer Experience 78

JivoChat

MARCH 20, 2023

1 - Access the Facebook website, and log in to your account; 2 - Click on your profile picture to access your profile; 3 - Click on the “…‘’ 4 - Select the option "Lock Profile”; 5 - A pop-up window will appear on your page explaining how locking your profile works. It just takes a few steps.

Accountability 75

Accountability Engineering Management Personalization 75

aircall

JANUARY 11, 2023

Activity feed. An intuitive and easy-to-use activity feed is essential to accurately track and manage your team’s call activity. Number of Entry-Level Integrations: 1 . You know what your team needs, but what does that look like in a provider? Warm transfer. Price: $30 per user per month. GoTo Connect. Free Trial?

Customer centricity 62

Customer centricity Interactive Voice Response CRM Analytics 62

OrecX

MARCH 14, 2022

The other (a recording engine ) serves as a capture/streaming device, which feeds speech analytics for keyword/phrase spotting. Here are some questions to ask yourself to help you determine which is the best route for your organization: 1. The short answer is.You should have both. That is the best way to satisfy both use cases.

Engineering 127

Engineering Analytics Sales Management 127

Nicereply

MARCH 23, 2021

We’ve linked each person to their Twitter feed so you can follow them. Shep Hyken (@Hyken) February 1, 2018. John R Patterson – Speaker, Author, Customer Service and Leadership Consultant, John is generous with sharing great articles from a wide variety of writers on his Twitter feed.

Chief Customer Officer 141

Chief Customer Officer Customer Service Consulting Consulting 141

ShepHyken

NOVEMBER 28, 2016

According to Adobe Digital Insights, Black Friday sales passed the $3 billion mark with over $1 billion of that attributed to mobile sales. It was written a few months ago, but just popped up on my feed this week.) The information in this article gives us a hint about how the economy in general is going to be.

Customer Service 276

Customer Service Sales Customer Experience Personalization 276

AWS Machine Learning

NOVEMBER 26, 2023

Use case 1: Carousel titles for movie collections A micro-genre is a specialized subcategory within a broader genre of film, music, or other forms of media. To explore the impact of Amazon Personalize Content Generator in detail, let’s look at two examples. You can also use this for sequential chains.

Personalization 104

Personalization Customer Experience APIs Entertainment 104

Nicereply

DECEMBER 21, 2021

Check all new ratings in the Rating Feed. Go to the Rating feed and: Click on “Rating detail”. From now on, if you go to the Rating Feed and click on the “Agents” filter, you will see the new issue at the bottom of the list. Read about the best weekly practices for support managers and teams: 1. Click on “Edit rating”.

Best practices 98

Best practices Feedback Management Surveys 98

JivoChat

OCTOBER 12, 2022

There is a difference in the TikTok repost feature, though, the video won’t appear on your profile feed, but it will be shown to the users who follow you on their “ for you page ” If you want to undo the action, just follow the same steps regarding how to repost on TikTok, but click on “remove repost” instead. .

Accountability 75

Accountability Marketing 75

Jon Arnold

FEBRUARY 13, 2020

I only have time now for some Day 1 photos - will have more pix tomorrow, and soon I’ll have a writeup to share. I’ve been posting to Twitter and Linkedin fairly regularly, so you can follow those feeds for more in-the-moment updates. Our Future of Work sessions have been solid, attendance has been strong, and lots of good questions.

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73

JivoChat

AUGUST 23, 2023

6 Best Instagram Story Downloaders 1. Key features: Download stories, videos, and images from the Instagram feed Download Instagram profile pictures Free Easy to use 4. You don’t even need to install another software on your computer. It just takes a few clicks, and the stories you selected will be ready to be downloaded.

Accountability 75

Accountability 75

JivoChat

FEBRUARY 9, 2023

5 Best Affiliate Marketing Courses Online 1. How to use Feedly and RSS feeds to get content ideas. It’s necessary to engage with your target audience, who is interested in buying the products you will present to them The affiliate marketing courses will teach techniques so you will be able to do exactly that.

Marketing 75

Marketing Engineering Sales Analytics 75

OrecX

MARCH 3, 2022

Here are a couple key questions to ask yourself to determine which recording solution makes the most sense for your business: 1. Otherwise, post-call recording will suffice, as you wouldn't be taking full advantage of its real-time, immediate value. Which of the following areas are most important to your contact center right now?

Average Handle Time 118

Average Handle Time Analytics Engineering Government 118

ShepHyken

MAY 1, 2020

Employees are hearing misinformation at an alarming rate from all directions which is feeding their fear and anxiety and allowing them to imagine the worst. Let them brag about how amazing their company is and was during these crazy times. Control the Narrative. You are the only one to tell your story.

Government 297

Government Consulting Consulting Personalization 297

Playvox

NOVEMBER 3, 2021

Teamwork, sharing knowledge and best practices feed company culture. These four elements are key to fostering a collaborative culture in your organization: 1. Collaboration is just one area that feeds into driving company culture and there are many benefits associated with having a collaborative culture within your organization.

Contact Center 103

Contact Center Calibration Construction Morale 103

JivoChat

FEBRUARY 16, 2023

Follow these guidelines, and success will quickly follow: 1. Post Content Regularly In order to keep your audience as engaged as possible, you need to show up in their feed on a frequent basis. Use Snapcode as Your Profile Picture Snapchat gives you a Snapcode, a unique QR code that helps others find your Snap account.

Entertainment 75

Entertainment Accountability Best practices Marketing 75

Steve DiGioia

JANUARY 9, 2017

An example, according to whatis.techtarget.com , Facebook’s News Feed uses machine learning to personalize each member’s feed. If a member frequently stops scrolling in order to read or “like” a particular friend’s posts, the News Feed will start to show more of that friend’s activity earlier in the feed.

Advertising 100

Advertising Self service Personalization Technology 100

TechSee

JULY 17, 2023

Feeding the LLM training information? However, the implementation of LLMs also presents its fair share of challenges. In this blog post, we will explore the five key obstacles service leaders face when integrating LLMs and offer practical advice on overcoming them. Sending customer questions to the LLM? Receiving responses from the LLM?

Best practices 109

Best practices Customer centricity Chatbots Education 109

JivoChat

MARCH 21, 2023

You make them more interactive and users don’t need to go to the feed to answer anything. What you need to do is: 1 - Open the Facebook Messenger app; 2 - Choose the chat group you want to send the poll; 3 - Click on the poll icon; 4 - Write the poll; 5 - Click on “Create poll”, and publish it.

Accountability 75

Accountability Marketing Personalization Surveys 75

JivoChat

SEPTEMBER 28, 2022

If so, that’s a great opportunity to appear on more reel feeds, and explore pages. . The platform suggests posts based on what the user’s interests are, so the chances to reach your target audience are bigger. . How to Make a Reel on Instagram Step by Step. Plan your Content. What’s going to be the subject of the reel?

Accountability 75

Accountability Scripts 75

JivoChat

MARCH 14, 2023

Putting text on the images can be even more appealing for people to stop scrolling their feeds and watch your content. When you publish reels you have the opportunity to gain more visibility on Instagram because your content may appear on the reels page of users who don’t follow your profile.

Scripts 75

Scripts Accountability Marketing Personalization 75

JustCall

JANUARY 17, 2024

Our updated plans come into effect for all customers starting February 1, 2024, and I wanted to take a moment to explain why we’re building what we’re building. AI features that save you time and drudgery : “I love taking notes while on customer calls and feeding them into the CRM”, said no sales or support rep ever.

Feedback 52

Feedback CRM Enterprise Analytics 52

JivoChat

DECEMBER 1, 2022

When you are scrolling down your TikTok feed, have you ever seen videos where the screen is divided into two? 1 - Record or upload your TikTok video; 2 - Use the buttons on the right side to edit it; 3 - Click “Next”; 4 - In the video settings, go to allow duet and scroll the bar to the right. What is a Duet on TikTok?

Accountability 75

Accountability Marketing Personalization 75

JivoChat

AUGUST 24, 2022

1 - Enter your Instagram account, and go to “settings”; 2 - Click on “account”; 3 - Select “request verification”; 4 - Complete the information required, and follow the instructions; 5 - Instagram will evaluate your request and send you an answer in up to 30 days. . To do that, follow these steps: .

Accountability 75

Accountability Personalization Marketing 75

Uniphore

JUNE 17, 2021

This stress, in turn, feeds into employee attrition rates—a major call center pain point. 60% of callers expect agents to be more qualified to resolve complex issues HOWEVER, 56% of agents are overwhelmed with handling complex requests today Research shows a 1:1 correlation between FCR and customer satisfaction improvements by percentage.

Call Center 72

Call Center First call resolution Self service Coaching 72

JivoChat

DECEMBER 28, 2022

However, when you open your TikTok profile, it’s possible to see, on your feed, how many people have seen each one of your videos. . Just follow the steps: 1 - Open your TikTok profile; 2 - Click on the three-line icon; 3 - Click on “Settings and privacy”; . How to See Who Viewed Your TikTok Videos .

Analytics 75

Analytics Metrics Marketing 75

JivoChat

NOVEMBER 27, 2022

You can use your Instagram feed to display and sell your products. Then, enjoy the content produced by your followers and publish them on your Instagram feed. . Post the product offers and coupon discounts on the stories and the feed as well. Check out the article to discover new ideas for your content. Present your Products.

Education 75

Education Sales Personalization Marketing 75

JivoChat

JULY 24, 2022

In any of those cases, there is a way to make the highlight become prettier and more attractive on your feed, which is by adding covers to them. 1 - Go to your profile page. 1 - Login or create an account on Canva. It’s very simple to make personalized Instagram highlight covers, check out the article, and discover how.

Accountability 75

Accountability Personalization 75

JivoChat

NOVEMBER 16, 2021

That way you can follow your competitors, and use the profile to see their stories and posts on the feed. . The profile is going to appear to you, and you can select the stories you desire to see and check the feed publications as well. InstaStories.

Accountability 52

Accountability Marketing Personalization Management 52

JivoChat

MARCH 19, 2023

You can post on your feed, publish stories, share content from other profiles and pages, publish your content from Instagram automatically on Facebook , and much more. How to Deactivate Your Facebook Account From a Smartphone If you use your Facebook from your smartphone, you can deactivate your account using its social media app.

Accountability 75

Accountability Personalization Management Marketing 75

NobelBiz

MARCH 19, 2024

Integrated with real-time data feeds and up-to-the-second analytics, these dashboards offer supervisors a holistic view of agent performance across multiple teams and channels. Watch video 8 Key Metrics that every call center dashboard should have 1. All enabled by NobelBiz leading contact center technology.

Call Center 59

Call Center Average Handle Time Abandon Call Contact Center 59

ClearAction

DECEMBER 5, 2023

They’re the hand that feeds you — your true boss. Why should any department act in a silo from the hand that feeds them? Then align the non-customer-facing value-chain to drive a 1-to-1 ratio between what’s promised and delivered. Share customer insights with every department.

Metrics 62

Metrics Chief Customer Officer Customer retention Strategic Value 62

JivoChat

JULY 21, 2022

1 - Open your Facebook app, and log in to your account. 1 - Open your Facebook app, and log in to your account. 1 - Open Facebook on your browser, and log in to your account. You don’t even need to use a computer to change your name on Facebook. How to Change Your Name on Facebook Using a Computer.

Accountability 75

Accountability Personalization Management 75