vi Blog Related Topics 
OctopusTech
APRIL 25, 2019
With a highly configurable interface, it serves as an all-in-one for all small businesses’ sales, CRM, and customer support operations. The software consist of. Multi-Channel Console. 360 Degree Customer Review. Pipeline Tracking. Ticket Queueing. Case Auto Assignment. Task Manager. This software offers. Ticket Management. Social Media. Call Center.
Certified Languages International
NOVEMBER 29, 2020
Under Title VI of the Civil Rights Act of 1964, the U.S. Hospitals and providers reportedly sought help from friends or relatives unfamiliar with medical terminology to interpret for patients, or they provided no language service at all. began requiring healthcare organizations to provide language assistance to any patient who needed it.
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Wowdesk Blog
JULY 22, 2020
nd mobile vi? Wowdesk offers easy accessibility. Wowdesk has a simple but more powerful automation engine that automates everything. This makes it easily accessible fr?m m desktop ?nd We will call it a practical help desk solution that offers customer service beyond par.
OctopusTech
FEBRUARY 18, 2019
vi) Many companies are using Net Promoter Score or NPS to collect valuable information on customer experience metric. Automated tools are the best way to gain more insightful feedbacks. v) You must know what customer think about the quality of the service compared to the CX principles you have defined.
Certified Languages International
OCTOBER 14, 2019
It strengthens language access laws and works in tandem with laws (such as Title VI of the Civil Rights Act) already in place. Speaking of the state of #language access in 2019, read our new blog post about the proposed changes to Section 1557 of the ACA that directly affect language access in #healthcare. Excellent question!
Certified Languages International
DECEMBER 31, 2019
If you need a refresher, Section 1557 is the civil rights provision of the ACA that works in tandem with established laws like Title VI of the Civil Rights Act. HHS claims that the changes, such as eliminating the tagline and notice requirements, could save an estimated “$3.6 billion in unnecessary regulatory costs over five years.”.
Certified Languages International
JUNE 6, 2019
Title VI of the Civil Rights Act of 1964, Americans with Disabilities Act, etc.) — recently adopted regulations like Section 1557 of the Affordable Care Act (ACA) further extend legal rights to limited English proficient and hearing-impaired patients to receive “meaningful access” to care.
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