Hodusoft

FEBRUARY 22, 2024

The Future of Communications: How IP PBX is Transforming the Landscape for MSPs “After all, it’s the future of business communication that we’re looking toward.” The advent of IP PBX telephony systems has revolutionized the way MSPs run their business operations and provide customer support to their clients.

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outsourcing Analytics Technology Finance 52

Hodusoft

JULY 13, 2023

Many telecom service providers start small but they expand their operations and grow in size rapidly in just a few years. In this blog post, we have discussed the benefits that different types of telecom service providers and businesses can get by using multi-tenant IP PBX software with unlimited extensions.

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Comm100

APRIL 22, 2024

This can directly lead to improved customer satisfaction, increased sales, and more repeat business. Live chat systems provide a seamless communication channel for real-time customer interactions. Canned messages : These pre-formulated responses are not only time-saving but ensure consistency and accuracy in communications.

Chatbots 52

Chatbots Feedback Customer centricity Wait times 52

VirtualPBX

DECEMBER 7, 2022

Tis’ the season to excel at customer satisfaction, help your business prosper, and achieve greater results with effective business communication methods. You’ve undoubtedly noticed that the business calling and VoIP landscape has changed over the years. Effective business communications are near the top of the list.

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Hodusoft

MAY 26, 2022

Providing impeccable services through tech-driven software, HoduSoft has become one of the reputed names in the unified communication industry. Gartner is a leading technology research and consulting firm acknowledged worldwide for its business software review. About HoduCC, The FrontRunner.

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Hodusoft

DECEMBER 13, 2023

Businesses that have started adopting hosted IP PBX telephony systems are way ahead of the curve compared to their competitors. In this blog post, we have discussed the potential hosted telephony systems for contemporary businesses as well as the benefits and challenges of migrating to a hosted IP PBX system. Read on to know more.

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Hodusoft

JUNE 30, 2022

Industry trends, especially in communication technology, have been fast-paced over the last few years. The transformation from landline phones to VoIP to unified communication software has been revolutionary. ITEXPO is one of the largest business technology events. Streamlines business workflow.

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voip Contact center software Technology Enterprise 52

JustCall

MARCH 10, 2023

Unified Communications as a Service (UCaaS) offers cloud-based collaboration anywhere, anytime, that can transform your business in a big way. Examine the Existing Equipment To lay the foundation for your UCaaS migration strategy, you should start with a complete audit of the communication tools that are already in use.

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Hodusoft

MARCH 22, 2022

The Call & Contact Center Expo at Las Vegas started with much fanfare, where HoduSoft showcased its innovative unified communications products. The event is one of the world’s premier customer engagement and business intelligence events. HoduPBX- Business Phone System. HoduBlast- SMS and Voice Broadcast Software.

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Hodusoft

FEBRUARY 24, 2022

Best IP PBX Call Management Software for Small Business. Keeping pace with the ever-evolving needs of your small business in a cost-effective manner is no easy feat. It gives businesses the freedom to have remote teams. Making an informed choice: Benefits of IP PBX for a Small business. ?

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Hodusoft

MARCH 21, 2024

Navigate with HoduSoft BPO or business process outsourcing is a dynamic world where businesses find efficient solutions beyond their walls. We can say that BPOs are like a helping hand, allowing businesses to focus on what they do best while letting experts handle specific tasks on their behalf. from 2021 to 2028. What is BPO?

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Hodusoft

SEPTEMBER 14, 2022

How Multi Tenant PBX Software Empowers Telecom Businesses? More than 36% of businesses have adopted VoIP technology for improving the quality of customer service. When you have distributed teams, multi-tenant PBX systems become the lifeline of your business communications. Features of multi-tenant IP PBX software.

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Hodusoft

JULY 5, 2022

HoduSoft, a leader in the Unified Communications software market, recently collaborated with ABS India, a leading enterprise communication solutions provider. The new collaboration is set to benefit both companies in the Unified Communications space. Unified Communications Solutions. About ABS India.

Enterprise 52

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JustCall

JANUARY 23, 2024

With aspects like multichannel support and varied products and services into account, businesses need a streamlined platform to reach customers and address their needs on time. In this article, we will discuss what the WhatsApp ticketing system entails, why you should use it, and the easy way to set it up for your business. Here’s how!

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ShepHyken

DECEMBER 4, 2020

These experiences feel like a patch on the customer journey, rather than elements of a unified whole. A customer experience roadmap is a long-term timeline (covering 5 years) that includes both large and small customer experience projects. Last but not least, allocate funding for your customer experience communications.

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CSM Magazine

JUNE 13, 2023

In today’s highly competitive business landscape, efficient communication and exceptional customer service play a vital role in driving growth. That’s where call center solutions for small businesses come into play. These limitations can hinder effective customer communication and impede business growth.

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NobelBiz

NOVEMBER 20, 2023

In an era defined by digital communication, mastering the art of business calls is non-negotiable. Welcome to the definitive guide on setting up a Virtual Phone System (VPS) – your ticket to seamless, efficient, and customer-centric communication.

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aircall

DECEMBER 1, 2022

These customer expectations are growing in line with increasing competition, resulting in heightened pressure for customer support teams to impress and retain customers using innovative communication methods. But how can businesses use WhatsApp for customer support? Using WhatsApp for customer communication. Kommo (f.k.a.

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TechSee

AUGUST 14, 2023

This list is an homage to the business leaders and influencers pushing the envelope when it comes to innovation in customer experience and customer service. His goal is to harness the collective intelligence of customer-centric thought leaders to help businesses create better customer relationships.

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Hodusoft

JULY 13, 2022

How Does An IP PBX System Help Real Estate Businesses Thrive? In today’s competitive environment, effective communication is imperative for business success including real estate and this can only be achieved by investing in modern software like IP PBX System. What is an IP PBX System?

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JustCall

APRIL 23, 2024

Thinking of bringing in a predictive dialer for your business? Consider these vital features that’ll turn a fast dialer into a unified sales and support machine. Local presence dialing : Unless you’re a local business pitching to your location, your numbers will show up with phone codes unfamiliar to recipients.

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call center software Sales CRM Analytics 52

JustCall

APRIL 5, 2023

Mitel is a Canadian telecommunications company that provides unified communications solutions for businesses of all sizes and scales. You can use this tool to improve your customer communications drastically. This ensures ease of communication and collaboration.

APIs 52

APIs Analytics Enterprise Feedback 52

JustCall

MARCH 10, 2023

There is a good reason why unified communications products are so popular today. They allow businesses to gather all their interactions in one place and facilitate the team to work on the same worktable with the same set of data as the source of truth. UCaaS is the acronym for Unified Communications as a Service.

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voip APIs contact center solutions Contact Center 40

JustCall

MARCH 10, 2023

Every company requires an effective and efficient communication and collaboration tool that streamlines its workflows. Companies often use various communication tools, but they don’t always integrate with one another, leading to obstructed communication and decreased productivity. So what’s the solution?

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VirtualPBX

OCTOBER 25, 2023

In today’s interconnected world, international calls have become an essential part of our personal and business communications, bridging the gap between distant relationships and fostering global business connections. Direct Communication : Mexicans tend to value direct, clear communication.

Personalization 59

Personalization Accountability Technology 59

VirtualPBX

DECEMBER 7, 2022

Tis’ the season to excel at customer satisfaction, help your business prosper, and achieve greater results with effective business communication methods. You’ve undoubtedly noticed that the business calling and VoIP landscape has changed over the years. Effective business communications are near the top of the list.

voip 52

voip Call flow Enterprise Personalization 52

Hodusoft

MARCH 3, 2022

How to Choose Best Call Center Software for Small Business in 2022. Businesses big or small still rely on call centers to manage customer queries. However, a full-fledged call center system is a distant dream for many small businesses given its costs (equipment, office space, infrastructure, IT support, and maintenance).

call center software 52

call center software Call Center Interactive Voice Response Analytics 52

Momentum Telecom

OCTOBER 24, 2022

You may be familiar with a small subset of Momentum’s services – but you and your customers can benefit from knowing about our role as a managed cloud service provider. Businesses were looking for better cyber security, lower costs, and more features and flexibility. Unified Communications (UCaaS).

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Management Interactive Voice Response CRM Technology 98

Hodusoft

MARCH 24, 2022

Nowadays, customers expect businesses to allow them to switch seamlessly between different channels such as phone calls, website chats, video chats, and emails to meet their needs. . It can be used by any type of business, no matter how small or big it is. Automated Communication. What Drives the Need for Omnichannel?

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JustCall

FEBRUARY 12, 2024

Every customer interaction has some valuable insight, and losing these insights is almost the same as losing valuable business. It is a comprehensive solution that is well-suited for businesses with high outbound calling activities. Business Owner. JustCall is also easy to deploy and integrates seamlessly with a variety of CRMs.

CRM 52

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aircall

APRIL 22, 2022

The right small business phone system makes life at work better and easier for everyone in the company. And in terms of configurations and features, there’s more choice than ever when it comes to selecting a small business phone system. What Is a Small Business Phone System? Types of Business Phone Systems.

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voip Interactive Voice Response Call Center Sales 62

Hodusoft

OCTOBER 26, 2021

For the HoduSoft team, the event was an exhilarating experience meeting customers in person and knowing that the company’s products have positively impacted their business outcomes. . “We At the end of the day, this is what a business stands for. Stepping up to lead in the future with Unified Communications.

voip 52

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Hodusoft

APRIL 24, 2024

In simple words, it is a set of communication standards to transmit data, voice, and signaling. Advantages of ISDN Disadvantages of ISDN Are Businesses Prepared For The Complete Shutdown of ISDN? PRI ISDN is particularly well-suited for businesses with high call volumes and complex communication requirements.

voip 52

voip Wireless Telecommunications Technology 52

VirtualPBX

JUNE 26, 2020

Video calling empowers businesses of all sizes and industries to communicate and collaborate in ways that extend beyond virtual meetings. It can help you reduce operational costs and propel efficiency at your business in the wake of the uncertain times ahead. This helps us communicate well and often.

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Telecommunications Airlines Morale Analytics 75

ShepHyken

FEBRUARY 27, 2018

They are written for annual reports and are too business-y. It should serve as a clarifying, unifying, and motivating idea for everyone who is impacted by the company. So much of what employees communicate comes as an example from leaders, who set the tone. Do sweat the small stuff: rituals, artifacts, policies and procedures.

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Consulting Consulting Customer Experience Customer Service 180

Hodusoft

SEPTEMBER 27, 2023

Businesses that deliver excellent customer service can save and generate a lot of money. As per data , improving customer experience can help businesses increase sales revenue by 2-7% and profitability by 1-2%. To Grow Your Business with HoduCC -Contact Center Software. Ask for a Free demo!

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Contact center software Business Process Outsourcing Interactive Voice Response Contact Center 52

JustCall

APRIL 4, 2023

To make the most of this technology, engaging in CRM data integration with your existing business processes and systems is important. CRM integration connects an existing CRM platform with other business applications, including marketing automation, e-commerce platform, social media, and customer service software.

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