Re-Imagining Your Customer Experience in a Time of Change
Beyond Philosophy
JULY 2, 2020
Organizations that are responding to things: Firms who are responding accept that the changes are not going to go away, at least not in the short term, meaning the next year or so. So, the question becomes, can you use this opportunity to make more fundamental changes to your model in a way that benefits customers in the long term?
Let's personalize your content