the-contact-center-questions-raised-by-coronavirus 
CSM Magazine
MARCH 12, 2020
What if your employees had to work from home and you had to close your contact centers indefinitely? But the recent coronavirus crisis is global, affecting every part of a business, and the nature of the outbreak means working from a different site isn’t always feasible.
Interactions
MARCH 19, 2020
As the coronavirus pandemic sweeps the nation and the rest of the world, businesses are forced to make tough decisions. Consumers are scrambling to contact airlines and hotels to cancel or change their bookings. . We’ve seen travel bans, the cancellation of public events, and work-from-home mandates.
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TechSee
JANUARY 5, 2021
As the widespread vaccine rollout gets underway, businesses are grappling with many questions. A new year. A new era in the COVID-19 pandemic. How will the vaccine impact their ability to provide customer service? How will the company’s vaccine-related decisions affect their customers and employees? Impact of Vaccine on Customers.
NobelBiz
FEBRUARY 22, 2023
Remote working became prevalent during the Coronavirus outbreak. This particular kind of work environment has enabled many businesses and contact centers to retain service continuity. However, it is not a walk in the park to integrate remote work in contact centers.
NobelBiz
FEBRUARY 22, 2023
Remote working became prevalent during the Coronavirus outbreak. This particular kind of work environment has enabled many businesses and contact centers to retain service continuity. However, it is not a walk in the park to integrate remote work in contact centers.
Netomi
JANUARY 5, 2022
Customer service leaders come in all shapes and sizes. In the age of the internet, it is difficult to keep tabs on which thought leaders and influencers are the real deal, and which ones are not. This is especially true in the customer service industry. At Netomi, we deeply care about improving the customer experience.
C Space
AUGUST 11, 2020
Vehicle sales rose for a fourth straight month in China, with an easing in the coronavirus pandemic allowing buyers to gradually return to showrooms. Vehicle sales rose for a fourth straight month in China, with an easing in the coronavirus pandemic allowing buyers to gradually return to showrooms. in July from a year earlier to 2.08
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