team brian-laroche 
Callminer
NOVEMBER 13, 2018
With this implementation, the team realized impressive improvements in key metrics associated with First Associates’ business objectives such as 25% improvement in call verification and 20% increase in payment collection rates. L-R) Customer Service Director Michael Hull, First Associate’s Pulkit Jain, and Brian LaRoche.
Taylor Reach Group
DECEMBER 3, 2017
Our team who attended SCORE said, “It was most interesting listening to her!” Brian LaRouche of Call Miner. Standing out doesn’t necessarily mean the best of the best – you need something that is going to solve your customers’ needs – WIIFM (what’s in it for me). Other Speakers that Stood Out. Megan Burns of Experience Enterprise.
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