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Discover 3 Surprising Tactics Customers Use to Evaluate Your Price

Beyond Philosophy

Also, if the price tag says $10 but it’s been marked down to $8, then you compare the sale price to the regular price, which is both external reference prices. He prides himself on making this fun, humorous, and practical. If I can give you a decoy or a more extreme option, that changes how you evaluate a price. Click here !

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Advances in Object Recognition Builds Trust in the Virtual Technician

TechSee

When it comes to a virtual technician , errors in object recognition can be humorous such as when the virtual technician mistakes a cable for a snake, but can also be destructive. However, collecting and tagging masses of data can be a long, costly and painful process for an enterprise.

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5 Kinds of Facebook Content that Will Engage Your Customers

PeopleMetrics

You can also share your followers’ posts in which your company is mentioned or tagged in. So don’t sound like a robot on Facebook, but be humorous and personal. For example, you can post industry jokes that don’t reflect negatively on your company and are not offensive, or use tasteful humor in your customer interactions on Facebook.

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Data Annotation for Enhancing the Customer Experience

24-7 InTouch

Data Annotation , also known as Digital Annotation, is essentially the process of labeling and tagging available data in various formats such as text, video or images, to help a Machine Learning (ML) model understand it. . Data Annotation is changing the way consumers interact with brands, resulting in an improved customer experience. .

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5 Survey Email Subject Line Strategies to Boost Open Rates

GetFeedback

Most email providers offer easy-to-use personalization tags that you can plug into your template. Humor is a great way to stand out in an inbox. Include the recipient’s first name using a customizable field, like How was your customer service experience Leslie ? Show some personality (in just a few words).

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How going the extra mile to understand customers propelled Squire into a $750m SaaS company 

ChurnZero

Dave and his co-founder Songe LaRon cobbled together bootstrap funding and employed scrappy, guerilla marketing techniques – tagging key sites in New York City with a call to action to download the Squire app. In a sense, it was originally more like a lead generation service, or marketplace for barbershops. But it didn’t go well.

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The Hexahedron of Quality

Contact Center Geek

Here's a bit of call center humor, in the spirit of Throwback Thursday. And buried in that humor is a lesson that continues to stay with me. In early 2008, and in the spirit of that desire to create a catchy slogan, my colleague, Jeff Gibb, came up the Service Quality Hexahedron , with the tag line: Strong Foundations Don't Need A Top.