Customer Service Life

DECEMBER 20, 2023

I also shared about how the company I worked for at the time went even further and banned the word “unfortunately” from our ticketing system. Assign a tag to each issue – In our ticketing system we can add tags to tickets. I’m not sure if it’s an infinite amount of tags but it’s a lot.

Upselling 83

Upselling Contact Center Engineering Banking 83

Comm100

MARCH 23, 2020

When the customer then contacts you, a tag is attached to their query so agents are made visually aware before the conversation even begins. Comm100 can easily separate the good from the bad with: Ban lists – you can ban visitors who you’ve previously verified as spam from connecting with you on live chat again within the agent console.

Chatbots 54

Chatbots Surveys Best practices Customer Support 54

Comm100

MARCH 23, 2020

When the customer then contacts you, a tag is attached to their query so agents are made visually aware before the conversation even begins. Comm100 can easily separate the good from the bad with: Ban lists – you can ban visitors who you’ve previously verified as spam from connecting with you on live chat again within the agent console.

Chatbots 52

Chatbots Surveys Best practices Customer Support 52

C Space

JUNE 30, 2020

And on Monday, Reddit banned /r/The_Donald , the primary hub for the president on the platform, for violations of numerous rules including its new ban on hate speech. YouTube , too, has banned several prominent white supremacist channels, including those belonging to Stefan Molyneux, David Duke, and Richard Spencer.

Advertising 52

Advertising Government Accountability Sales 52

Infinity

OCTOBER 30, 2019

Whether it’s demonstrating the green credentials of accommodation, banning single-use plastic, offering options to carbon offset, giving travellers the chance to travel by rail instead of by plane, or making sure that a holiday includes an experience which gives back to the environment or local community, travel brands must show that they care. ”.

Marketing 40

Marketing Education Personalization 40

JivoChat

JULY 28, 2021

Visitor banning. Conversation tagging. Users can set up agent groups and assign visitors to specific groups. Key chat features: Online and offline chat widget. Lead capture form. Complete conversation history. File transfer. Multiple integrations. JavaScript API. Free plan for one agent. Paid plans are $15-$23/agent/month. Free Trial.

Sales 52

Sales APIs Chatbots Enterprise 52

AWS Machine Learning

OCTOBER 5, 2022

Inappropriate, toxic, or banned behaviors can be prevented, blocked in real time, or removed after the fact, depending on the content moderation tools and procedures the platform has in place. If you increase MinConfidence you are likely to ensure that all your detected content is truly inappropriate but some content may not be tagged.

Metrics 74

Metrics APIs Advertising Enterprise 74