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Strategically Adapting to The Disruption Of The Traditional Work Definition

CSM Magazine

There are various reasons for the acceleration toward a decentralized office space but suffice to say, the reality is that remote and hybrid work is becoming more the norm than in years past. In fact, since 2018, when only 7% of US workers worked remotely as an option, that percentage has grown to 26% in 2021.

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Elevate Your Business Communication: The Ultimate Guide to Setting Up a Virtual Phone System

NobelBiz

Welcome to the definitive guide on setting up a Virtual Phone System (VPS) – your ticket to seamless, efficient, and customer-centric communication. Whether you’re stationed in the office, working remotely, or constantly on the move, this system ensures you never miss crucial calls.

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PBX to VoIP Migration Checklist: 8 Steps to Switch

JustCall

If you’re looking to make a move as well from the traditional system to VoIP, it’s a good idea to have a complete understanding of the migration process. Definition of VoIP. As the name suggests, VoIP essentially is a system that allows telephonic calls over the internet, as opposed to traditional landlines.

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

Generative artificial intelligence (AI) applications built around large language models (LLMs) have demonstrated the potential to create and accelerate economic value for businesses. Many customers are looking for guidance on how to manage security, privacy, and compliance as they develop generative AI applications.

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Putting Humanity in Contact Centers

Customer Relationship Metrics

You feel like no matter what you try, it’s not going to work. If you were to look at the Contact Center Challenges and Priorities Report authored by Lori Bocklund of Strategic Contact , you’d see that attrition and agent performance are the top challenges and priorities in contact centers. Is it really? Click to Tweet. Click to Tweet.

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A Guide to Upgrading Your Business Phone System in the Digital Era

NobelBiz

By upgrading your phone system with intelligent features and cutting-edge capabilities, you empower your organization to adapt, evolve, and conquer the challenges of tomorrow. Superior quality: With high-definition audio and video capabilities, modern systems provide excellent call quality. What features do you wish you had?

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The ultimate NRF 2021 recap

Talkdesk

Just as COVID-19 has transformed the global retail industry and forced millions of shoppers online , so too has the pandemic disrupted the industry’s flagship event. 5 key themes from retail’s virtual “Big Show”. Here’s our summary of the key takeaways for the retail industry’s next chapter: 1. Omnichannel whiplash “Digitally transformed?