OctopusTech

AUGUST 18, 2023

In today’s digital world, a website represents an essential component of any business’s system. However, there is more to developing a website professionally than just putting some pages together. Hiring a skilled custom web development company is your best choice for creating a functional and exciting website.

Construction 62

Construction Engineering APIs Enterprise 62

ShepHyken

DECEMBER 9, 2022

And in today’s digital age, customer service is now more important than ever before. Second, make sure that your customer service reps are properly trained to resolve issues quickly and efficiently. This seems obvious but let’s look at a financial services use case: . Get clear on what your brand promise is  .

Sales 307

Sales CRM Contact Center Customer retention 307

OctopusTech

AUGUST 26, 2023

If you are reading this comprehensive guide, then it’s quite obvious that you are interested to outsource web development services. Web development is one of the most crucial aspects of today’s digital world. No matter the niche of companies or their products, owning a website has become a major necessity for all of them.

outsourcing 62

outsourcing Marketing Technology Management 62

OctopusTech

DECEMBER 22, 2023

User engagement is a critical component that determines the success of any product or service in the ever-evolving landscape of digital platforms. With the popularity of user-centric design growing, companies are realizing how crucial it is to prioritize their audience to increase engagement. Research indicates that 73.1%

Customer centricity 62

Customer centricity Engineering Accountability Feedback 62

CSM Magazine

SEPTEMBER 6, 2023

What makes clients so frustrated that they vent their anger at service representatives? Poorly Designed Websites Think about it. Websites have been great for this and have replaced a lot of work that customer care agents previously handled. These developments have been a boon to productivity for everyone.

Customer Care 98

Customer Care Scripts Engineering outsourcing 98

JivoChat

JULY 11, 2023

Finding the best portfolio website templates will make it much easier to create your online portfolio and conquer new opportunities. Whether you are an architect, photographer, designer, or any other professional who wants to have a digital space to showcase your work, using the right template makes the content much more attractive.

Construction 75

Construction Personalization Management 75

JivoChat

MAY 24, 2023

Choosing the best website templates is crucial to achieving your goals. It significantly impacts getting a high number of accesses to your pages, increasing the average time spent on your website, and providing good user experience. It has a clean and modern design with a fun touch that’s added by the illustrations.

Real estate 75

Real estate SaaS Sales Technology 75

OctopusTech

APRIL 28, 2023

Website redesigning services refer to the process of updating and improving an existing website’s design, functionality, and content. A website redesign can involve anything from a simple visual refresh to a complete overhaul of the site’s architecture and user experience.

Engineering 62

Engineering Sales outsourcing Feedback 62

JivoChat

JULY 12, 2023

Website builder platforms, like Wix and SITE123, offer several restaurant website templates for you to choose from. Creating your restaurant website with a pre-built template becomes much easier because it doesn’t require coding or design experience. The design is simple yet appealing to those who access it.

Customer Support 75

Customer Support Management Customer Service 75

JivoChat

JUNE 29, 2023

From the minute a customer lands on your website to the post-purchase follow-up, every interaction must be thoughtfully designed to create an emotional connection and foster loyalty. Standing out from the competition requires developing a unique brand experience that leaves a lasting impression on your target audience.

Analytics 88

Analytics Chatbots Feedback Surveys 88

JivoChat

NOVEMBER 30, 2022

Do you know what is UX and UI Design? If you work with marketing, design, or developing websites and apps, you probably have already heard of those terms. UI and UX design can make the real difference in whether software as a service ( SaaS ), a product or a website will be a success and hit its goals or not.

SaaS 75

SaaS Sales Marketing 75

ShepHyken

JUNE 8, 2023

Customer experience gaps refer to the disconnect between what your customers expect from your brand and what your brand actually delivers. A confusing checkout process or lack of personalization can be just as hindering to your customer as long customer service wait times or unresponsive mobile websites.

Customer Experience 156

Customer Experience Upselling Accountability Feedback 156

CSM Magazine

JANUARY 24, 2024

In web development, Drupal is defined as one of the most powerful and versatile platforms for creating websites and web applications. In this article we’ll look at vital aspects of Drupal development, focusing on website development consulting and the benefits of a headless frontend.

Engineering 52

Engineering Consulting Consulting Enterprise 52

OctopusTech

AUGUST 7, 2023

Nowadays, people want a mobile-friendly website as they use their mobile devices frequently for a variety of functions, including web browsing. As a result, companies and individuals alike need to understand how crucial it is to optimize their websites for mobile visitors. What is the Meaning of a Mobile-Friendly Website?

Engineering 62

Engineering outsourcing Accountability Technology 62

OctopusTech

JANUARY 23, 2024

In the ever-changing landscape of online shopping, strategically launching a robust online store through Magento website development is pivotal. However, the true key to success lies in optimizing your Magento website for search engines.

Engineering 62

Engineering Enterprise Sales Management 62

JivoChat

JULY 4, 2023

Choosing one of the best wedding website builders will make it easier to create a perfect website for the big day. When the subject is getting married, there are so many plans and excitement until the celebration, a wedding website will help to centralize all the information the guests need. What is a Wedding Website?

Customer Support 75

Customer Support Personalization Management Accountability 75

CSM Magazine

JANUARY 22, 2024

Customer service is a crucial aspect of any business, as it can affect customer satisfaction, retention, and loyalty. However, providing high-quality customer service can be challenging, especially in the era of digital transformation, where customers expect fast, personalized, and seamless interactions across multiple channels.

SaaS 52

SaaS Customer Service Chatbots Virtual Agent 52

OctopusTech

OCTOBER 11, 2022

Here, you need to have a website but from the different platforms available out there, WordPress is the most preferred choice of owners who wants to build a website from a WordPress development company. WordPress is a popular Content Management System (CMS) platform used by various companies and online users to build a website.

Engineering 62

Engineering Analytics Technology Sales 62

CSM Magazine

MARCH 18, 2024

In an ambitious stride towards enhancing support available for vulnerable customers, Helen Pettifer Training Ltd announces the launch of its new website. For firms governed by the Financial Conduct Authority (FCA), this website is an asset. I am delighted to offer new material and free downloads on the website.

Customer Support 52

Customer Support Government Consulting Consulting 52

JivoChat

MARCH 8, 2022

Website builder templates can turn the task of developing a website into a much easier one. It enables you to use a pre-made design and customize your web pages from it, usually through a drag-and-drop editor where you can insert text, images, videos, other graphic elements, and resize and position them as you wish. .

SaaS 75

SaaS Engineering Construction Finance 75

JivoChat

AUGUST 22, 2023

You can use web design tools to make a logo, even if you don’t have any experience with design. You can use web design tools to make a logo, even if you don’t have any experience with design. It’s an opportunity to give your perspective on traveling and that’s what can make your blogpost unique.

Engineering 75

Engineering Analytics Best practices Customer Support 75

JivoChat

JUNE 27, 2023

Do you know about AI website builders? When it comes to creating a website from scratch, it’s also possible to enjoy AI capabilities. You can build different types of websites, like portfolios, ecommerce, and blogs. You don’t need to know how to code or have design skills, AI will take care of this for you.

Analytics 75

Analytics Advertising Personalization Self service 75

OctopusTech

AUGUST 14, 2023

So you are looking for website redesign services. Maybe you are looking for changes in your products and services, modification of theme, or you are just feeling that your website looks outdated as you are facing a decrease in the site’s traffic and conversion rates. What is the Meaning of Website Redesign Services?

Engineering 62

Engineering Sales Advertising Technology 62

JivoChat

DECEMBER 11, 2022

Do you know how to make a website on GoDaddy? The platform offers you an easy-to-use website builder, which enables you to create different types of websites without requiring any previous experience with coding or design. Having a website has become very important for enterprises. Website security (SSL).

Real estate 75

Real estate Engineering Best practices Analytics 75

JivoChat

APRIL 16, 2023

Let’s explore how to develop an effective ecommerce plan that will keep your customers happy and help you increase profits. Ecommerce, or electronic commerce, is the buying and selling of goods and services through an online platform. It includes product selection, payment processing, fulfillment, and customer service.

Analytics 82

Analytics Engineering Advertising Sales 82

JivoChat

MARCH 28, 2022

Do you want to build a website to boost your business? Website design is a key factor, which impacts how people interact with your pages, feel compelled to follow your calls to action, and how they see your brand too. . Website design has a crucial role in user experience and needs to be thought about carefully.

Construction 75

Construction Analytics Sales Engineering 75

TeamSupport

JANUARY 9, 2024

Ever wonder what customer service looked like 50 or 60 years ago? By the early 1970s, more call-routing systems were beginning to include ACD technology, ushering in the development of large-scale call centers. It was originally developed by Conductor Software and later acquired by Symantec and then Swiftpage.

Customer Support 59

Customer Support Technology CRM Chatbots 59

Interaction Metrics

JUNE 19, 2023

UX is a piece of that journey, the part devoted to product and website design. UX is a piece of that journey, the part devoted to product and website design. CX vs. UX: A Deep Dive UX focuses on an individual user’s interactions with products and websites. But they have different agendas and focal areas.

Engineering 62

Engineering Surveys Government Metrics 62

CSM Magazine

APRIL 15, 2024

It’s designed to empower you with the knowledge and strategies to enhance domain authority, escalate search visibility, captivate potential customers, spur revenue growth, and more. Are you on the journey of building a startup and in dire need of SEO strategies that promise growth? ” The unequivocal answer is YES.

Engineering 52

Engineering Marketing Best practices Enterprise 52

OctopusTech

OCTOBER 18, 2022

Ecommerce store owners are looking for platforms so that their business constantly booms, opening doors to new opportunities for software development companies due to the rise of the eCommerce industries. A Shopify development company provides varied solutions and features so that your website can attract new customers every day. .

Engineering 62

Engineering Marketing Sales Management 62

JivoChat

APRIL 5, 2022

If you are starting a new business or investing in your company’s growth, learning how to make a website from scratch is fundamental. After all, having a website is no longer a differential, but a necessity for most businesses, regardless of the sector you are in. . Define Your Website’s Goal.

Engineering 75

Engineering Best practices Advertising Sales 75

JivoChat

MARCH 3, 2022

If your company still doesn’t have a website, it probably means that you are falling behind your competitors, and losing deal opportunities. But, there is time to catch up by learning how to make a business website and putting it into practice. Plan Your Website. Try to answer these questions in your website plan too. .

Engineering 75

Engineering Construction Analytics Best practices 75

Global Response

MARCH 25, 2024

Excellent customer service aims to anticipate and meet needs before customers are even aware of them. This should include your website, social media, email, customer service calls, and physical stores. You want to create a seamless, personalized experience. And the best way to do that is to start with a customer journey map.

Journey mapping 62

Journey mapping Banking Analytics Sales 62

JivoChat

MAY 15, 2023

The good news is that you can set up your own ecommerce website without investing lots of money in it. Sell used books: there are many marketplaces that were developed to allow people to sell books they don’t want to keep anymore, you can enjoy them to make extra money. 8 Steps to Learn How to Start Selling Books Online 1.

Analytics 75

Analytics Sales Marketing Management 75

JivoChat

NOVEMBER 3, 2022

The platform is simple to use and allows you to create a website for free, which gives you the opportunity to develop customized web pages and publish the content you wish. . Access the website, click on “Get Started”, then follow the instructions. With just a few steps, you can have your own blog up and running.

Engineering 75

Engineering Best practices Accountability Personalization 75

OctopusTech

DECEMBER 23, 2022

Ok, now that you have decided that your website needs improvements, but that can be done properly when you hire an SEO company and take their help to grow your business. Let’s look at some points that prove that SEO services are a must for your business. But you must be stuck here on one question i.e. how to find a good SEO consultant?

Engineering 118

Engineering Analytics Sales Consulting 118

JivoChat

MARCH 30, 2022

In both situations, counting on the best website builders for small businesses is going to help you to create an amazing website and provide a unique user experience to your customers. Having a business website is no longer a differential, but a need. Wix allows you to create, design, and manage your website as you wish.

Engineering 75

Engineering Analytics Construction Marketing 75