AWS Machine Learning

FEBRUARY 6, 2024

This document contains over 100 highly detailed technical reports created during the process of drug research and testing. By extracting key data from testing reports, the system uses Amazon SageMaker JumpStart and other AWS AI services to generate CTDs in the proper format. AI delivers a major leap forward.

Government 104

Government APIs industry solution Education 104

Lumoa

APRIL 28, 2024

Medallia charges for both “units” and “users”: Units are defined as named individuals in surveys but they do not have log-in privileges such as customer service agents or business consultants. If you want to test out the software before buying, both Qualtrics and Lumoa offer free trials.

Feedback 83

Feedback Consulting Consulting Enterprise 83

AWS Machine Learning

APRIL 29, 2024

Close collaboration with AWS Trainium has also played a major role in making the Arcee platform extremely performant, not only accelerating model training but also reducing overall costs and enforcing compliance and data integrity in the secure AWS environment. Shamane Siri Ph.D. is the Head of Applied NLP Research at Arcee.

APIs 92

APIs Healthcare Scripts Enterprise 92

CSM Magazine

APRIL 5, 2024

Delivering high-quality products and services has become paramount for businesses to stay competitive. Finding this balance requires hiring outsourcing quality assurance (QA) services or adopting DevOps practices for many companies. This improved quality enhances customer satisfaction and loyalty leading to repeat customers.

outsourcing 52

outsourcing Engineering Marketing Customer Service 52

Fonolo

FEBRUARY 23, 2022

Maintaining a thorough understanding of cybersecurity threats and how to stop cybercriminals in their tracks is key to keeping everyone’s data secure and remaining PCI compliant. A Complete Guide to Call Center Security. Developing a successful call center security strategy isn’t a fast and easy process. Cloud Data Backups.

Call Center 87

Call Center Contact Center Technology Personalization 87

Momentum Telecom

MARCH 6, 2024

In today’s business landscape, organizations are increasingly reliant on cloud applications and services to drive growth, collaboration, and innovation. Experts predict businesses will spend nearly $200 billion on software as a service (SaaS) solutions alone in 2023.[1]

SaaS 52

SaaS Management Technology Marketing 52

OctopusTech

MARCH 27, 2024

Web hosting services provide stability to websites because they are always available, secure, and able to manage the numerous demands of their users. After all, it is a more affordable service with varied resources available. Security Features: Data security and ensuring the security of your website are the key things to do.

Customer Support 62

Customer Support Management Technology Customer Experience 62

AWS Machine Learning

NOVEMBER 16, 2023

Since 2014, the company has been offering customers its Philips HealthSuite Platform, which orchestrates dozens of AWS services that healthcare and life sciences companies use to improve patient care. In this post, we describe how Philips partnered with AWS to develop AI ToolSuite—a scalable, secure, and compliant ML platform on SageMaker.

Healthcare 91

Healthcare Government Engineering APIs 91

TechSee

FEBRUARY 19, 2024

Increased Customer Convenience Customers appreciate swift and round-the-clock service. Whereas chatbots promised to eliminate long wait times on the phone and 24/7 service, customers were often left frustrated. Less Stress for Customer Service Agents Automation eases the load on human agents by sorting and prioritizing requests.

Virtual Agent 124

Virtual Agent Chatbots Enterprise Wait times 124

JivoChat

JUNE 12, 2022

Cyber security is something that concerns people who use the internet and companies from different sectors that want to ensure their data is protected. Ethical hacking courses enable you to learn how to perform a security assessment and implement the best practices to keep a network safe. . Detection and security. Linux basics.

Wireless 75

Wireless Scripts Engineering Best practices 75

AWS Machine Learning

OCTOBER 18, 2023

This post details how Purina used Amazon Rekognition Custom Labels , AWS Step Functions , and other AWS Services to create an ML model that detects the pet breed from an uploaded image and then uses the prediction to auto-populate the pet attributes. AWS CodeBuild is a fully managed continuous integration service in the cloud.

APIs 96

APIs Metrics Consulting Consulting 96

AWS Machine Learning

NOVEMBER 17, 2023

Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon. In this post, we provide a step-by-step guide with building blocks to create a customer service bot. The following diagram depicts the agent structure.

APIs 88

APIs Customer Service Construction Analytics 88

TechSee

MARCH 28, 2023

This technology will be revolutionary for the service industry. But it’s not yet fully baked or thoroughly tested, and not all AI is the same. Two examples: (1) staffing shortages in a call center can be addressed with AI-infused chatbots or IVR, and (2) training for salespeople or technicians can be augmented with courses and tests.

Chatbots 109

Chatbots Enterprise Interactive Voice Response Technology 109

TechSee

JULY 17, 2023

Service leaders are increasingly looking towards AI to stay ahead, or even just to stay afloat. Language Models (LLMs) have emerged as a powerful tool with the potential to revolutionize customer service, automating responses, personalizing experiences, and enhancing operational efficiency.

Best practices 109

Best practices Customer centricity Chatbots Education 109

Spearline

NOVEMBER 23, 2021

Security concerns An increasingly persistent concern and cloud-PBX challenge is the security of Voice over Internet Protocol (VoIP) services. The US provider Bandwidth Communications, Canadian provider VoIP.ms, and UK operator VoIP Unlimited have all reported distributed denial of service (DDoS) attacks in 2021 alone.

Marketing 98

Marketing Telecommunications voip B2B 98

Spearline

FEBRUARY 2, 2022

Egypt has just joined Spearline, and is available for immediate testing. This means you can now test numbers in Egypt, across its mobile networks. What’s more, Spearline secured 100% coverage of Egypt’s mobile market with its operators. Test numbers in Egypt today! Welcome Egypt to Spearline! New to Spearline?

Telecommunications 98

Telecommunications Marketing Management 98

AWS Machine Learning

DECEMBER 12, 2023

Vodafone is transitioning from a telecommunications company (telco) to a technology company (TechCo) by 2025, with objectives of innovating faster, reducing costs, improving security, and simplifying operations. Thousands of engineers are being onboarded to contribute to this transition. Why AWS DeepRacer?

Telecommunications 104

Telecommunications Engineering Chatbots CRM 104

AWS Machine Learning

SEPTEMBER 1, 2023

Platform team – Architects are responsible for the overall cloud architecture of the business and how all the different services are connected together. Security SMEs review the architecture based on business security policies and needs. They orchestrate the deployment of the model as a service for use by consumers.

Engineering 105

Engineering Accountability Construction APIs 105

AWS Machine Learning

OCTOBER 26, 2023

Amazon Kendra is an intelligent search service powered by machine learning (ML). Drupal has a great feature set, like straightforward content authoring, reliable performance, and security. On the Define access and security section, for Drupal Host URL , enter the Drupal site URL. Drupal is a content management software.

APIs 98

APIs Accountability Engineering Enterprise 98

AWS Machine Learning

MARCH 12, 2024

Leidos is a Fortune 500 science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. In our example use case, an LLM service is designed to answer employee healthcare benefit questions or provide a personal retirement plan.

Chatbots 92

Chatbots Healthcare Accountability Engineering 92

CSM Magazine

MARCH 5, 2024

Improved communication: apps can provide patients with secure access to their medical records, appointment information, and test results. IT consulting services can help to clarify your project’s requirements and make some rough estimations on resources. Let’s take a close look at building a custom patient engagement app.

Healthcare 52

Healthcare Education Gamification Consulting 52

Global Response

FEBRUARY 28, 2024

The healthcare industry requires the highest level of precision and customer service. That’s where healthcare BPO services come in. Let’s explore healthcare BPO services and how your organization can effectively utilize them. What are healthcare BPO services?

Healthcare 62

Healthcare outsourcing Best practices Business Process Outsourcing 62

Global Response

MARCH 27, 2024

An effective call center script balances consistent service quality with personalized customer interactions. It should enable agents to respond to the unique aspects of each call while maintaining a high standard of service. While customer service scripts are incredibly useful and beneficial, they can also be challenging to create.

Scripts 62

Scripts Call Center Customer Service Coaching 62

AWS Machine Learning

JANUARY 12, 2023

At The Very Group , which operates digital retailer Very, security is a top priority in handling data for millions of customers. Part of how The Very Group secures and tracks business operations is through activity logging between business systems (for example, across the stages of a customer order). Overview of solution.

Engineering 109

Engineering APIs Accountability Metrics 109

AWS Machine Learning

OCTOBER 14, 2022

An important aspect of MLOps is to deliver a new version of the previously developed ML model in production by using established DevOps practices such as testing, versioning, continuous delivery, and monitoring. If not, your testing processes won’t be representative, and your model may behave differently in production. Requirements.

Metrics 82

Metrics Engineering Healthcare Analytics 82

AWS Machine Learning

APRIL 12, 2023

Creating a unified and secure search experience is a significant challenge for organizations because each repository contains a wide range of document formats and access control mechanisms. Amazon Kendra is an intelligent enterprise search service that allows users to search across different content repositories.

Enterprise 89

Enterprise APIs Engineering Management 89

AWS Machine Learning

NOVEMBER 22, 2023

By using the Framework, you will learn current operational and architectural recommendations for designing and operating reliable, secure, efficient, cost-effective, and sustainable workloads in AWS. This post focuses on the Security pillar of the IDP solution.

APIs 84

APIs Accountability Enterprise Transportation 84

Spearline

JULY 21, 2022

And, as with any technology, it needs to be employed correctly, updated regularly, and, most importantly, endless WebRTC testing. The WebRTC application development process requires a cycle of repeat testing using powerful, expensive client machines. testingRTC creates faster feedback loops from development to testing.

Scripts 98

Scripts APIs Metrics Analytics 98

OctopusTech

APRIL 28, 2023

Website redesigning services refer to the process of updating and improving an existing website’s design, functionality, and content. The main goal of website redesign services is to enhance the website’s overall performance, functionality, and user experience to meet the needs of both the business and its customers.

Engineering 62

Engineering Sales outsourcing Feedback 62

Momentum Telecom

JUNE 6, 2022

You might need the support of a managed cloud services provider (MCSP) like Momentum. Empower your remote and hybrid workforce to sync up while meeting your standards for reliability and security with: Unified communications. Multiple levels of security. Enhanced IT Security. Sound like a familiar undertaking?

Telecommunications 98

Telecommunications Construction Service level Technology 98

AWS Machine Learning

JANUARY 12, 2023

Amazon Translate is a neural machine translation service that delivers fast, high-quality, affordable, and customizable language translation. Service Cloud by Salesforce is one of the world’s most popular and highly rated customer service software solutions. Configure Salesforce Service Cloud. Solution overview.

Customer Support 78

Customer Support APIs Scripts Enterprise 78

Spearline

FEBRUARY 10, 2020

70 countries and counting … Welcome Costa Rica to Spearline fixed line testing! We are delighted to announce that Costa Rica has joined our list of certified countries for fixed line testing. We secured fixed line services directly with Telefónica to support the testing of toll and toll-free numbers.

Telecommunications 102

Telecommunications Enterprise Marketing Management 102

Spearline

OCTOBER 28, 2021

It is a type of unified communications as a service ( UCaaS ) that offers voice communications through a third-party host. Cloud telephony services can be web- or applications-based. cloud phone system’, ‘hosted PBX’, or ‘hosted phone system’) is a VoIP phone system hosted as a cloud service. What is Cloud PBX?

Telecommunications 98

Telecommunications voip Call flow Enterprise 98

AWS Machine Learning

NOVEMBER 8, 2023

Amazon CodeWhisperer can help developers streamline their workflows, enhance code quality, build stronger security postures, generate robust test suites, and write computationally resource friendly code, which can help you optimize for environmental sustainability. Looking holistically at an application’s carbon footprint is important.

Analytics 99

Analytics Enterprise Scripts Big data 99

AWS Machine Learning

OCTOBER 11, 2023

Amazon Kendra is a highly accurate and simple-to-use intelligent search service powered by machine learning (ML). Run a sample query to test the solution. Test the solution Now that you have ingested the content from the site into your Amazon Kendra index, you can test some queries. Create an Amazon Kendra index.

Enterprise 96

Enterprise Chatbots Engineering Management 96

AWS Machine Learning

DECEMBER 21, 2022

Amazon Kendra is a highly accurate and simple-to-use intelligent search service powered by machine learning (ML). Next, we generate a security token. In the navigation pane, expand My Personal Information and choose Reset My Security Token. The security token is sent to the email you used when configuring the app.

Enterprise 76

Enterprise Accountability APIs CRM 76

AWS Machine Learning

JULY 7, 2022

After you’ve initially configured the bot, you should test it internally and iterate on the bot definition. Let’s review the best practices for development, testing, deployment, and monitoring bots. After you have a bot definition, you should test the bot to ensure that it works as intended and is configured correctly.

Best practices 75

Best practices Metrics APIs Accountability 75