resources white-papers define-your-vision-for-cx-greatness 
Talkdesk
DECEMBER 1, 2020
Customer experience (CX) is critical to retaining and driving business and the mandate to improve it is constant. If your CX isn’t building brand love and loyalty, it’s time to transform your CX strategy to align with your company’s business goals and impact the bottom line.
Nicereply
FEBRUARY 21, 2019
The primary focus of modern companies is to improve CX rather than sending large questionnaires or following-up the calls to your call-centre. However, a few companies can handle CX well. CX Marketing is about the lasting impression left right after the interaction with a company, feelings and thoughts of consumers and staff.
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