AWS Machine Learning

JANUARY 26, 2024

Generative artificial intelligence (AI) applications built around large language models (LLMs) have demonstrated the potential to create and accelerate economic value for businesses. Many customers are looking for guidance on how to manage security, privacy, and compliance as they develop generative AI applications.

Best practices 120

Best practices Government Engineering Accountability 120

AWS Machine Learning

JULY 29, 2022

In part 1 , we addressed the data steward persona and showcased a data mesh setup with multiple AWS data producer and consumer accounts. In part 1 , we addressed the data steward persona and showcased a data mesh setup with multiple AWS data producer and consumer accounts. Part 1: Data mesh set up and data product registration.

Scripts 70

Scripts Analytics Accountability Engineering 70

CustomerSuccessBox

FEBRUARY 28, 2022

This is why the blog explains why the ‘ LAER model in Customer Success’ is too important a topic to ignore. This is why the blog explains why the ‘ LAER model in Customer Success’ is too important a topic to ignore. As a Customer Success professional, you’d know how difficult it is to expand your customer base.

Upselling 52

Upselling Customer advocacy SaaS Education 52

CSM Practice

FEBRUARY 20, 2020

This relationship-driven engagement model becomes difficult as the customer base becomes larger and more diversified. The solution to this challenge is to switch to a proactive data-driven customer success engagement model that allows for better optimization of customer success efforts. So why obsess over data and strive for maturity?

Analytics 52

Analytics Customer centricity Metrics Accountability 52

Amity

OCTOBER 12, 2017

As someone who studied history, I preferred to use facts and evidence rather than theories and methodologies as the main guides in my decision-making process. The model I’ve created isn’t a major divergence from these approaches with the exception being the cyclical nature of this framework.

Metrics 61

Metrics Upselling Journey mapping CRM 61

CSM Practice

SEPTEMBER 25, 2019

The subscription model has changed everything. With it, customers can either choose to retain your services as a business or simply churn and choose another. A good customer success manager (CSM) must understand the factors that result in churn and how to overcome these factors by taking customer success to the next level.

Accountability 65

Accountability Benchmark SaaS Surveys 65

Amity

OCTOBER 12, 2017

As someone who studied history, I preferred to use facts and evidence rather than theories and methodologies as the main guides in my decision-making process. The model I’ve created isn’t a major divergence from these approaches with the exception being the cyclical nature of this framework.

Metrics 49

Metrics Upselling Journey mapping CRM 49