Remove resources filter
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Knowledge Bases for Amazon Bedrock now supports metadata filtering to improve retrieval accuracy

AWS Machine Learning

To refine the search results, you can filter based on document metadata to improve retrieval accuracy, which in turn leads to more relevant FM generations aligned with your interests. You can apply filters to your retrievals, instructing the vector store to pre-filter based on document metadata and then search for relevant documents.

APIs 106
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Best Practices For A Powerful Professional Network: Part 3

CCNG

You can also use your network to vet tools, partners and resources. Your network can help assess/ascertain the merit of technologies, solutions, partners, resources, and affiliations. Your network can be a compass and help direct you to valuable resources and a filter to help remove unnecessary time-wasters. ?Check

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Hidden Talent: Tips to Find and Hire Willing Workers

CCNG

Leverage current technology to filter IN, not OUT. Ask your Employee Resource Groups (ERGs) to brainstorm ideas. Automated tools are great but have other options as well. Consider places to post jobs you haven’t used in the past such as local or regional job centers where people go in person to get help with the job search.

Chatbots 369
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What is a call center dashboard and what does it do?

NobelBiz

By monitoring key performance metrics such as efficiency, effectiveness, and adherence to protocols, agent performance dashboards facilitate targeted coaching, training, and resource allocation decisions, ultimately elevating the quality of customer interactions.

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Top 5 Customer Service & CX Articles for Week of March 4, 2024

ShepHyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. What Exactly Is Customer Experience?

B2C 146
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Easily customize your notifications while using Amazon Lookout for Metrics

AWS Machine Learning

We are excited to announce that you can now add filters to alerts and also edit existing alerts while using Amazon Lookout for Metrics. With this launch, you can add filters to your alerts configuration to only get notifications for anomalies that matter the most to you. Provision resources with AWS CloudFormation.

Metrics 75
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Customize your recommendations by promoting specific items using business rules with Amazon Personalize

AWS Machine Learning

Amazon Personalize makes configuring promotions simple: first, create a filter that selects the items you want promoted. You can use the Amazon Personalize console or API to create a filter with your logic using the Amazon Personalize DSL (domain-specific language). Create a filter for your promotions. Prerequisites.