pt-pt what-is-after-call-work Blog Related Topics 
Fonolo
OCTOBER 5, 2023
ChatGPT stole most of the headlines, but as companies across the planet worked hard to get their bots chatting, many questions started to bubble to the surface. 25, 2pm ET/11am PT for a live 30-min webinar. Often lurking in a website, they’ll typically spring to life a few seconds after you land on a web page. Join us Oct.
Nexmo
JUNE 9, 2020
In this tutorial, we will build a voice application running on Deno that will: Receive a phone call. tl;dr If you would like to skip ahead and just run the app, you can find a fully working version on GitHub. The first one is where the API sends an incoming call. Accept the speech said by the caller at the prompt. Prerequisites.
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COPC
OCTOBER 13, 2021
This blog entry was written in conjunction with our upcoming Optimizing Post-Pandemic Contact Center Outsourcing Relationships pre-event workshop during Execs In The Know’s Customer Response Summit. Please register here to attend the event on Monday, October 18, 2021, from 11:00 AM – 12:30 PM ET/8:00 AM – 9:30 AM PT.
Amity
NOVEMBER 25, 2014
PT: In September 2000, we were all in sales at Eloqua. We were in an emerging market and our customers weren’t really sure what to do with the product that was put in front of them. PT: Honestly, I meandered through several years of trying to get this right. moments we experienced during the conversation. So I took the role.
Fonolo
APRIL 16, 2019
If you’ve had your eyes on the Fonolo blog for the past nine years, you know that in that time we have dedicated ourselves to bringing you news and views of all kinds that impact the customer service and contact center spaces. In addition to talking ‘call-backs’, he has a confession to make. Enter Call-Backs.
aircall
FEBRUARY 9, 2018
But before we consider what the right candidate looks like, we should recognize the costs of hiring the wrong one. So What’s Considered a Good Question? What is a topic you know more about than almost anyone else? Pt 2: How would you explain/teach this to a complete beginner? What attracts you to customer support?
Fonolo
NOVEMBER 15, 2017
The customer service profession is known for high turnover rates and agent burnout, however, some professionals greatly excel in this line of work, and show tremendous aptitude for delivering excellent customer care. Patience is a sure-fire sign of someone well-equipped for the customer service profession.
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