5 Top Customer Service Articles For the Week of February 17, 2020
ShepHyken
FEBRUARY 16, 2020
Each week I read a number of customer service and customer experience articles from various resources. 10 Ways To Provide a Cutting-Edge Retail Customer Experience by Janelle Estes. While the article does focus on Customer Experience strategies for retail, many are also applicable to B2B – or any type of organization.
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