TechSee

SEPTEMBER 7, 2021

Managing the end-to-end lifecycle of consumer product warranties – from product registration through warranty claim – is a costly endeavor. However, it enables brands to connect directly with consumers and engage with them throughout their product ownership. recommendations for additional products. safety recalls .

Technical Support 191

Technical Support Sales Upselling Technology 191

AWS Machine Learning

NOVEMBER 22, 2023

When AWS launched purpose-built accelerators with the first release of AWS Inferentia in 2020, the M5 team quickly began to utilize them to more efficiently deploy production workloads , saving both cost and reducing latency. Data loader wrapping with XLA multiprocessing device loader – This is a critical step that can be easily missed.

Scripts 94

Scripts Engineering Best practices Construction 94

ConvergeOne

APRIL 10, 2024

Instead, current architectures are generally comprised of distributed networks, varying technologies and platforms and myriad interconnected devices and services that span across varying parts of the organization.

Management 56

Management Technology Personalization 56

TechSee

MAY 19, 2020

Product registration – the process of capturing new customers’ information – enables brands to connect directly with consumers and engage with them during their relationship with the company. The challenge for brands is to get their customers to take that first step: register their products. Product registration process trends.

Self service 207

Self service Sales Customer effort Technology 207

VirtualPBX

DECEMBER 27, 2023

Day 6: Auto Provisioning - Simplify Device Configuration Auto Provisioning streamlines the process of adding and assigning devices in your VirtualPBX dashboard. VoIP phones from VirtualPBX can be pre-configured, saving you time and effort with just a few clicks.

CRM 104

CRM voip Management Customer Experience 104

TechSee

JANUARY 24, 2023

Seeing the problem can similarly help the call center agent visually confirm the make and model of the device referred to in the call. In contrast, launching visual support later in the flow after frustration has set in is less productive. Connecting the device to the electricity doesn’t mean the TV will now work.

Average Handle Time 109

Average Handle Time First call resolution Call Center Technology 109

OctopusTech

DECEMBER 22, 2023

User engagement is a critical component that determines the success of any product or service in the ever-evolving landscape of digital platforms. This method puts end users at the center of the design process, guaranteeing that products meet customer expectations. Research indicates that 73.1%

Customer centricity 62

Customer centricity Engineering Accountability Feedback 62

TechSee

JUNE 23, 2021

By adding vision to the self-service workflow, a wide range of use cases become possible, such as helping the customer visually with product unboxing, billing, contracting, troubleshooting, warranty claims, product registration, and highly technical repair. Easier in theory than in practice. But help is now here.

Self service 168

Self service Enterprise Upselling Technology 168

TechSee

MAY 20, 2020

TechSee was also recognized for employing other innovative methods to reduce system training time, applying learned data to onboard similar devices. Technological advances: TechSee’s enhanced recognition capabilities, which are driving unprecedented levels of accuracy for electronic devices.

CRM 207

CRM Customer Service Enterprise Contact Center 207

NobelBiz

DECEMBER 5, 2023

With advanced VoIP features like simultaneous ringing and call queues, call forwarding enhances productivity and customer service. Call forwarding is beneficial for ensuring that important calls are not missed, as it allows users to receive calls on alternative devices or locations.

voip 104

voip Cloud contact Contact center software Contact Center 104

AWS Machine Learning

FEBRUARY 20, 2024

However, it’s essential to note that WhisperX lacks full management features and isn’t an enterprise-level product. Without maintenance and support, it may not be suitable for production deployment. In this collaboration, we deployed and evaluated WhisperX on SageMaker, using an asynchronous inference endpoint to host the model.

Technology 96

Technology Scripts Engineering Entertainment 96

HelpCrunch

OCTOBER 12, 2022

Even if you just sell stationery products or étuis for digital devices, great [ … ]. Nowadays, it takes more than just a great idea, some capital, and time to get a new e-commerce business off the ground. The post Top 7 Ecommerce Customer Service Best Practices to Shine Through appeared first on HelpCrunch blog.

Best practices 117

Best practices Customer Service 117

VirtualPBX

JUNE 7, 2023

T-Mobile users have found themselves stuck as VoIP traffic over devices like desk phones and softphones is denied. This liberates users from constraints imposed by T-Mobile, and elevates productivity through integration across a wide range of devices.

voip 98

voip Technology 98

TechSee

FEBRUARY 25, 2020

Whether rigging up a home entertainment system, setting up a new printer or syncing a new smart device with its app, many consumers find it difficult to complete the product self install process. The post Self Install: How Visual Assistance Streamlines Device Setup appeared first on TechSee. What is Visual Assistance?

Entertainment 109

Entertainment Enterprise Contact Center Surveys 109

VirtualPBX

MARCH 7, 2024

Integration with other technologies: VoIP seamlessly integrates with various software applications, such as CRM systems and unified communications platforms, enhancing productivity and collaboration. Device compatibility: VoIP is accessed using a variety of devices, including desktop computers, laptops, smartphones, and dedicated VoIP phones.

voip 59

voip Telecommunications Wireless CRM 59

TechSee

NOVEMBER 18, 2022

In order to ensure peak agent productivity and customer experience, use the next few weeks to reiterate the best practices for remote work. Shortcut New Product Support by Pre-Loading New Product Visuals. By now, your teams have likely been trained on your newest products. This photo capability is quite potent.

Best practices 109

Best practices Wait times Consulting Consulting 109

TechSee

JUNE 10, 2021

The number of electronic devices connected to the Internet of Things (IoT) has skyrocketed, and the trajectory is expected to continue. billion devices. The IDC estimates that IoT devices will be generating 79.4 Data analytics also provide a treasure trove of insights to companies who seek to improve or adapt their products.

Self service 207

Self service Analytics Transportation Healthcare 207

JivoChat

NOVEMBER 7, 2022

A network can reduce costs, increase productivity, and link devices to machinery. . Companies that use manual methods of sharing information across teams without a network increase mistakes and slow productivity. A network connects multiple devices through hardware called switches and routers using ethernet cables.

Wireless 75

Wireless voip Management 75

AWS Machine Learning

DECEMBER 22, 2023

To complete training and launch products in a timely manner, customers rely on parallelism techniques to distribute this enormous workload across up to thousands of accelerator devices. PyTorch offers Fully Sharded Data Parallelism (FSDP) as its main method for supporting large training workload across many compute devices.

Scripts 99

Scripts APIs Engineering Finance 99

TechSee

OCTOBER 16, 2018

While in theory, smart devices should be easier to set up – most are wireless and can be remotely connected; in reality, the setup of smart devices can present significant challenges to the consumer. Early adopters of smart home products tended to be DIY-ers or highly technical and were able to self-onboard with ease.

Self service 138

Self service Wireless Chatbots Entertainment 138

TechSee

FEBRUARY 14, 2022

Each 5G hardware provider has unique equipment and technology, necessitating internal field technicians and third-party contractors to be properly trained on installing multiple devices in order to deliver on this tremendous opportunity. Here are a few: Device Recognition. Scarcity of Skilled Technicians. Job Verification.

Technology 109

Technology Wireless Self service Telecommunications 109

VirtualPBX

MARCH 7, 2024

Integration with other technologies: VoIP seamlessly integrates with various software applications, such as CRM systems and unified communications platforms, enhancing productivity and collaboration. Device compatibility: VoIP is accessed using a variety of devices, including desktop computers, laptops, smartphones, and dedicated VoIP phones.

voip 52

voip Telecommunications Wireless CRM 52

Momentum Telecom

JUNE 6, 2022

Momentum meets the need for real-time communication and collaboration for dispersed teams with our technologically advanced productivity tools. Remote and hybrid teams need solutions that allow them to stay productive – on any device. Remote and hybrid teams need cloud solutions that enable productivity.

Telecommunications 98

Telecommunications Construction Service level Technology 98

TechSee

OCTOBER 19, 2021

Product returns are a costly proposition for the vast majority of manufacturers and retailers. Managing these product returns takes a significant bite out of a company’s bottom line. The objective is to impose a financial penalty on consumers who intentionally plan to return a product after purchasing it. of total U.S.

Average Handle Time 124

Average Handle Time Sales Analytics Technology 124

TechSee

OCTOBER 2, 2018

As more and more products become connected to the Internet of Things (IoT), this concept has the potential to have a greater impact in the day-to-day activities of maintenance and technical support. Technical Support in the age of Digital Twins. Remote troubleshooting.

Technology 176

Technology Customer Support Technical Support Self service 176

Avoxi

FEBRUARY 22, 2022

Watch productivity grow when you give your reps the full power of your unified communications platform through their mobile device. Building a Modern Call Strategy: 6 Call Management Mobile App Benefits Easily build an effective modern strategy with a phone app for inbound and outbound calls!

Management 118

Management Contact Center 118

TechSee

APRIL 28, 2020

household currently contains 11 connected devices , and as that number grows in the coming years, driven largely by the rollout of 5G, the challenge for enterprises is twofold. On the one hand, they need to deliver the products and services consumers want in multiple formats. The average U.S. Omnichannel Strategy is Out.

Entertainment 124

Entertainment Enterprise Technology Customer Experience 124

OctopusTech

AUGUST 7, 2023

Mobile devices have become an indispensable part of our lives as a result of the increasing use of smartphones and tablets. Nowadays, people want a mobile-friendly website as they use their mobile devices frequently for a variety of functions, including web browsing. A mobile-friendly website can also aid in lowering bounce rates.

Engineering 62

Engineering outsourcing Accountability Technology 62

TechSee

NOVEMBER 11, 2019

While in theory, smart devices should be easy to set up – most are wireless and can be remotely connected – in reality, non-technical customers are often insufficiently skilled to set up these products on their own. They need help – lots of it – and often more than can be realistically provided by the help desks of device suppliers.

Technology 138

Technology Self service Wireless Contact Center 138

TechSee

JULY 3, 2018

Augmented reality (AR) is maturing as a technology and its adoption on mobile devices is growing steadily. These companies are harnessing the power of AR to create an effective user engagement tool that connects its customers to its products. AR Manuals: Effective throughout the product life cycle. Product introduction.

Enterprise 128

Enterprise Banking Consulting Consulting 128

TechSee

MAY 24, 2021

Rising crime rates, falling prices of home security devices, and the growing adoption of IoT smart homes and cloud-based technologies are driving the sector to an estimated $62.3 Once fixed, the technician can point his device at the equipment again and the expert will verify that it has, in fact, been fixed properly. billion by 2025.

Upselling 124

Upselling Self service Wireless Contact Center 124

AWS Machine Learning

OCTOBER 24, 2023

Powered by Amazon Translate , this feature lets customers request voicemail transcriptions in their language of choice from the native Visual Voicemail application available on major Android manufacturers’ devices, beginning with flagship devices and all future devices available from major device partners.

APIs 90

APIs Engineering Metrics Technology 90

TeleDirect

OCTOBER 23, 2023

The other involves installing software on the user’s mobile device or computer. These providers offer VoIP services, such as compatible devices and software. You can also easily add team members and quickly install the app on their existing mobile devices, getting them up and running in minutes. Headsets might be required.

voip 62

voip Wireless call center solutions Call Center 62

AWS Machine Learning

NOVEMBER 29, 2023

During a typical training with PyTorch, data is iteratively sent in batches to the training loop and to accelerator devices (for example, GPUs or Trainium chips) by the PyTorch DataLoader. device batch = [t.to(device) device) for t in original_batch] # compute loss outputs = model(batch) return self.celoss(outputs.logits, batch[2]).

Engineering 84

Engineering Construction Scripts Enterprise 84

VirtualPBX

FEBRUARY 16, 2021

will allow user to add smartphones and landline phones to their lists of allowable devices. This means you can take calls from customers with any device you own. The API lets use handle call information and pass it to your devices. The upgrade to Dash 5.0 A Quick Softphone Mention.

APIs 98

APIs voip CRM Accountability 98

JustCall

OCTOBER 26, 2023

Apple commands this kind of loyalty, thanks to its seamless user experience and innovative products. Here are some challenges contact center managers may face when dealing with iOS users on-the-go: Device Complexity: Sure, iOS devices are fancy. But this also means that the device can throw users in a loop.

Customer Support 52

Customer Support voip Contact Center Self service 52