products 8x8-engage 
8x8
FEBRUARY 26, 2018
With March rapidly approaching, the team here at 8x8 is excited to head to the Gaylord Palms Resort, Orlando, Florida for our annual trek to Enterprise Connect , the premier event for enterprise communications and collaboration technology in North America. Bryan Martin, Chairman & CTO, 8x8. Bryan Martin, Chairman & CTO, 8x8.
8x8
FEBRUARY 26, 2018
With March rapidly approaching, the team here at 8x8 is excited to head to the Gaylord Palms Resort, Orlando, Florida for our annual trek to Enterprise Connect , the premier event for enterprise communications and collaboration technology in North America. Bryan Martin, Chairman & CTO, 8x8. Bryan Martin, Chairman & CTO, 8x8.
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8x8
FEBRUARY 26, 2018
With March rapidly approaching, the team here at 8x8 is excited to head to the Gaylord Palms Resort, Orlando, Florida for our annual trek to Enterprise Connect , the premier event for enterprise communications and collaboration technology in North America. Bryan Martin, Chairman & CTO, 8x8. Bryan Martin, Chairman & CTO, 8x8.
8x8
JUNE 18, 2018
Give your sales, operations, and customer service teams and supervisors some serious superpowers, with 8x8 Contact Center : CX-Ray Vision : See inside the entire customer experience pipeline. An 8x8 Contact Center includes out-of-the-box CRM integration that presents customer records to CSRs before they accept the call for maximum context.
CX Accelerator
MARCH 16, 2020
You’d never make a job description for a ‘Product Manager Ninja’ so don’t do it for customer service.”. Robert Reid , Director of Product Management at SecurityMetrics prefers the commonly used title “Customer Service Advisor” saying, “titles like ninjas and heroes actually confuse people, especially customers.” Context is critical.
8x8
MAY 16, 2017
Businesses of all sizes have employees, teams and departments that engage with both internal and external customers on a regular basis. These customer communications are critical to the business, but can be difficult to handle properly, productively and profitably without the right systems in place. The Times Are Changing.
8x8
MAY 23, 2018
A software application will only get you so far when building an effective customer engagement management strategy. After all, our bread and butter at 8x8 is designing, building, selling and supporting cloud software. 8x8 Tip: 8x8 has a built-in FAQ resource for agents to access when assisting customers. Tim Richter.
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